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Key Account Manager
Il y a 3 mois
Intégré.e à l'équipe de Clotilde, le/la KAM travaillera notamment aux côtés de Laure, Valentin, Thierry, Pierre, et Gaspard.
Le/la Key Account Manager gère un portefeuille de clients et close des deals "Enterprise" longs et complexes requérant un excellent relationnel, un fort sens tactique et du timing, et la capacité de manœuvrer les différents "stakeholders" d'un grand compte.
**Missions**:
- Générer et prendre en main des opportunités qualifiées générées par l'équipe Customer Success ou lui/elle-même ;
- Gérer la relation commerciale avec les clients et manager le cycle de vente : démonstration, élaboration de la proposition commerciale, négociation financière et juridique le cas échéant, closing ;
- Évangéliser l'offre de Batch à travers des démonstrations produit et des recommandations stratégiques ;
- Répondre à des appels d'offres et élaborer des propositions commerciales complexes ;
- Réaliser des analyses stratégiques des besoins du client et produire des recommandations personnalisées ;
- Participer aux salons commerciaux & workshops, réaliser des "Masterclass" chez les clients ;
- Travailler en coordination avec l'équipe marketing afin de réaliser des "success stories" ou témoignages clients pouvant être filmés et diffusés ;
- Fournir un reporting et des prévisions précises, tout en délivrant des objectifs de vente mensuels, trimestriels et annuels ;
- Remonter du feedback client dans une optique d'amélioration continue du processus commercial & de l'offre ;
- Être en capacité à travailler en collaboration avec l'équipe Produit autour des demandes ad-hoc des prospects / clients.
**Profil recherché**:
- Un track record réussi de 5 ans en signature de logos (closing) d'une cible "grands comptes" et en gestion de portefeuille clients
- Un track record en vente de solutions complexes (B2B, conseil...) avec des paniers moyens élevés
- Une expérience chez un acteur de l'écosystème MarTech est fortement appréciée
- Forte culture du résultat, de l'appétence à manipuler des KPIs au quotidien
- Très forte responsabilité et complète autonomie
- Qualités relationnelles, excellente expression orale/écrite
- Anglais courant.
**Process de recrutement**:
- Premier call de prise de contact (30 minutes)
- Entretien avec le/la manager et/ou un membre de l'équipe (45 minutes)
- Études de Cas + discussion (45 minutes)
- Meeting avec l'un des co-fondateurs de Batch (30 minutes)
- Débrief de l'équipe RH et offre pour rejoindre Batch
