B2B Account Management Intern
il y a 1 mois
About BlaBlaCar
BlaBlaCar is the world's leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.
This opportunity is for BlaBlaCar Daily which is BlaBlaCar's Business Unit dedicated to short distance (less than 80 km distance) carpooling and in particular work to home commute. It is operated with a dedicated mobile application and brand. Strengthened by the acquisition merger of Klaxit in April 2023, short distance carpooling usage is growing rapidly (+60% volume usage YoY in 2023), in collaboration with local collectivities (B2G) and private employers (B2B) co-financing partners.
Your Mission
We are looking for an account manager B2B intern to join the Account/Ops B2B Team at BlaBlaCar Daily. Their mission is to support our clients in the implementation of our solution, the growth of carpooling journeys, and the sustainability of BlaBlaCar Daily as a transport solution for the region. You will be reporting to the B2B Communication Manager and working with a team of 9 people.
Your responsibilities
Manage BtoB customer relations as part of our partnerships: in a one to many perspective, you will address welcome messages from our corporate customers and reply to our accounts questions in a quick & accurate mannerListen to their needs and questions and help them to understand the reports Ensure that our Salesforce database of clients B(2G)B2 is well set up Identify suggestions frequently made to the B2B customer service department and suggest improvements to your manager & communication manager.Your qualificationsOrganization skillsPrioritization skillsRigorousFull working proficiency in English and FrenchFit with our BlaBlaPrinciplesThriving in a collaborative, fast-growing and innovative environmentAbility to take ownership, aligned with business priorities Nice to have: experience with SalesforceHaving an internship agreement from your school or university is mandatory. We won't be able to proceed with your application otherwise.
What we have to offer
Salary range: euros/month grossHybrid working modeOne holiday per monthLocal meal plan policy (Swile card)50% transportation paid (Forfait Mobilité Durable)Free unlimited carpooling & bus ridesPersonal growth via trainings, mentorship, and internal mobility programsRegular team building eventsMental health support through 1 day off per year to test our product1 day per year for social engagements with non-profitsInterested in joining the ride?a 45-min video-call with your Talent Acquisition Giovana Sartori to get to know you, understand your career expectations and answer your questionsa fully remote exercise to evaluate your technical skillsa 60-min video-call with Philippine Heron, B2B Account Team Manager and Alix de la Morinière, B2B Communication to discuss about your exerciseOur hiring process lasts on average 25-30 days, offers usually come within 48 hours.
Not sure yet? Check out our 100 reasons to join BlaBlaCar
BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you don't meet 100% of the qualifications outlined above, tell us why you'd still be a great fit for this role in your application.
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