Customer Service istant FM

il y a 5 jours

FontenayauxRoses, France ICAPE Group Temps plein

To strengthen our teams we are looking for an apprentice Customer Service istant (F/M) for our custommade products activity to work at our head office in FontenayauxRoses (92).

CIPEM subsidiary of ICAPE Group is focused on custommade technical parts in more than 10 families: plastic metal batteries power supplies cables keyboards transformers etc. for many sectors of industry.

RESPONSIBILITIES

As part of a team you will participate in the following tasks:

  • Process orders in our SAP system and follow them up
  • Monitor the order book (Pull In & Push Out)
  • Keep customers informed and alert them in advance of any change
  • Receive orders process them and send them back to each customer on time
  • Prepare shipping doents (delivery notice and invoices)
  • Communicate with internal sales
  • Actor of logistics efficiencies (transport warehousing)
  • Interface with our office in China
  • Able to yse the nonperformance with factual data
  • Coordination with the Customer Service teams sales representatives and customers in an international context
QUALIFICATIONS
  • Bachelors Degree in Sales or International trade International Business or Sales Administration degree preferred
  • Fluent in French and good level of English writing and speaking
  • Knowledge of MSOffice
  • Knowing the ERP SAP is a plus but not mandatory
  • Your listening ss are great (towards customers colleagues) you are empathetic
  • You have excellent personal and sales ss
  • You like all technical aspects
  • You are reactive and know how to find relevant solutions
  • You are also proactive determined and persevering with good interpersonal ss and team spirit
  • You like communication and customer relations
What ICAPE GROUP can offer:
  • Challenging projects in dynamic collaborative team
  • Great promotional opportunities. We encourage internal promotion whenever possible; international mobility
SALARY
  • Based on the Legal French grid
POSITION
  • Apprenticeship contract full time
  • Position open to disabled workers
LOCATION
  • FontenayauxRoses (92) FRANCE

ICAPE Group is offering you an amazing opportunity to join a wellelished and growing international company with knowledge in both services and technology.

We are the European leader for Printed Circuits Boards and custommade electromechanical parts. In more than 60 countries 3650 customers trust the quality services we offer.

We are headquartered in Paris area France but we have 34 subsidiaries in Europe Asia North & South America staffed with 650 sed employees.

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