Technical Support Specialist
il y a 4 semaines
Technical Support Specialist – France (Installers)Location: France (Hybrid / Remote)Contract Type: PermanentCompensation: €45,000 – €50,000 + BenefitsLanguages Required: French & English (both fluent)About the CompanyWe’re partnering with a fast-growing EV charging and cleantech scale-up that is transforming how electric vehicle infrastructure is deployed across Europe. Backed by major automotive players and recognised as a Fast Track Company of the Year, the business is scaling rapidly and setting new standards for reliability, performance, and installer enablement in sustainable mobility.About the RoleAs a Technical Support Specialist – France, you’ll be a key point of contact for installation partners and field engineers, providing hands-on technical support before, during, and after EV charger installations.This role is installer-focused rather than customer-facing. You’ll support troubleshooting, configuration, commissioning, and issue resolution, working closely with internal engineering, product, and operations teams to ensure smooth and efficient installations across the French market.Key ResponsibilitiesProvide technical support to EV charger installers and partners, both remotely and during commissioning phasesTroubleshoot hardware, software, connectivity, and installation issuesSupport installers through pre-install checks, configuration, and go-liveAct as an escalation point for complex technical issues, collaborating with engineering and product teamsMonitor installer performance and recurring technical issues to drive continuous improvementMaintain and improve technical documentation, guides, and FAQs for installersSupport onboarding and enablement of new installation partnersFeed back field insights to product and engineering teams to improve reliability and installation processesWhat We’re Looking ForFluent French and English (spoken and written)2+ years’ experience in technical support, field support, or installer-facing rolesStrong understanding of electrical systems, hardware troubleshooting, or connected devicesExperience supporting partners or technicians rather than end customersComfortable diagnosing issues across hardware, software, and connectivityHighly organised, solution-oriented, and calm under pressureExperience in EV charging, energy, renewables, IoT, or cleantech is a strong advantageWork EnvironmentYou’ll be working in a collaborative, fast-paced scale-up environment, supporting installer networks across France. The role offers hybrid or remote flexibility, depending on location.Why Join?Join a rapidly scaling EV charging leader at a key growth stagePlay a critical role in enabling installer success and infrastructure rolloutWork with international, mission-driven teams in clean energyMake a tangible impact on the transition to electric mobility in FranceIf this role is of interest, please apply directly.For questions, contact katie.rafferty@everec.co.uk.
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Technical Support Specialist
il y a 1 semaine
Paris, Île-de-France EVEREC Temps pleinTechnical Support Specialist – France (Installers)Location:France (Hybrid / Remote)Contract Type:PermanentCompensation:€45,000 – €50,000 + BenefitsLanguages Required:French & English (both fluent)About the CompanyWe're partnering with a fast-growingEV charging and cleantech scale-upthat is transforming how electric vehicle infrastructure is deployed...
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il y a 1 semaine
Paris, Île-de-France MotorK Temps pleinWho are we?MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and ambitious trajectory and serving 90% of...
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Paris, France MotorK Temps pleinWho are we? MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90%...
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Microsoft Advanced Technical Support Specialist
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Paris, France Blackfluo.ai Temps pleinMicrosoft Advanced Technical Support SpecialistAbout the job Microsoft Advanced Technical Support SpecialistMicrosoft Advanced Technical Support SpecialistPosition OverviewWe are seeking a Microsoft Advanced Technical Support Specialist to provide expert-level technical assistance and problem resolution for complex Microsoft technologies, serving as an...
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il y a 6 jours
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il y a 6 jours
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il y a 2 semaines
Paris, France Infosys Temps pleinTechnical Process Specialist – Support Engineer Join to apply for the Technical Process Specialist – Support Engineer role at Infosys. About Us Infosys BPM is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients, our motto remains the same:...
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SaaS Technical Support Specialist — Hybrid
il y a 6 jours
Paris, France MotorK Temps pleinA leading automotive technology company in Paris is seeking a Technical Customer Support Specialist to assist customers with technical issues related to digital products. This permanent, full-time role calls for a candidate fluent in French and English, with experience using remote support tools. You will handle customer requests, provide first-level...
