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Sales Development Representative

Il y a 2 mois

Paris, France Wemanity Group Temps plein

Wemanity Learning Center :

Le Wemanity Learning Center est l’organisme de formation du groupe Wemanity. Nous accompagnons nos clients et leurs collaborateurs dans leur montée en compétence via la formation. Notre avons pour vision de cultiver l’apprentissage continu et l’intelligence collective pour favoriser un changement positif.

Le Wemanity Learning Center travaille avec de prestigieux clients dont Louis Vuitton, le groupe BNP, Roche, Kering, Dior, Stellantis, Bank of Africa, bpost … Le Wemanity Learning Center est présent à Paris, Lille, Bruxelles, Anvers et Casablanca.

RÔLE :

Wemanity compte plus de 500 talents en Europe et Afrique, dont 85 sont formateurs pour le Wemanity Learning Center.

A date, nous sommes 6 collaborateurs en charge de la stratégie et du développement de l’offre. En tant que Business Developer / Customer Success, tu rejoindras l’équipe avec un focus sur la France. Ta mission sera de nous aider à créer des nouveaux partenariats stratégiques avec des clients clés. Tu travailleras directement avecJoris, Leader de l’offre du WLC. Tu devras te rendre aux bureaux de Paris.

MISSIONS :

**BUSINESS DEVELOPMENT : **

  • Prospecter en exploitant les ressources à ta disposition (base de data, social selling, réseaux sociaux, groupe Wemanity, téléchargement de nos catalogues et livres blancs, etc.) pour identifier de nouveaux prospects et développer la génération de nouvelles affaires commerciales
  • Prendre contact avec des prospects identifiés via des campagnes Outbound (appels et/ou emails à froid, …)

**CONTRIBUTION A LA STRATEGIE DE L'ÉQUIPE CUSTOMER SUCCESS : **

  • Gestion de projets variés : création d’une nouvelle offre autour de la vidéo pédagogique courte, professionnalisation de nos contenus et assets de formation, gestion de la communication, organisation d'évenements...
  • Participation à divers projets visant à faire vivre notre communauté de formateurs : organisation d'évenements ou d'ateliers, communication
  • Implication dans des sujets transverses d’amélioration continue : optimisation des outils et process internes
  • Participation à la mise en place de nouveaux dispositifs innovants pour enchanter notre expérience client

**CUSTOMER SUCCESS - CLIENTS INTERMEDIARIES : **

  • Suivi et recueils des besoins des participants avant la session de formation
  • Envoi des questionnaires d’évaluation de la formation
  • Outils : utilisation et mise à jour des outils partagés
  • Accompagnement des clients sur toute question liée à l'organisation de la formation

**RÔLE OPERATIONNEL: **

  • Gestion administrative des formations en présentiel et en distanciel : création de devis, envoie des conventions
  • Coordination logistique des formations : Validation des dates, staffing, gestion des invitations, création des feuilles d’émargement, envoi au formateur, suivi, etc.

PROFIL RECHERCHÉ :

  • Tu as un Bac +5 en école de commerce
  • Tu es engagé, as le sens du premier contact et du service client
  • Tu sais rapidement faire la différence
  • Tu as une première expérience en business development
  • Tu es rigoureux et autonome et tu sais travailler de manière organisé
  • Tu parles le français, tu maitrises l’anglais

PROCESSUS D’ENTRETIEN :

  • Premier Appel - Présentations, Premières questions

Screen call - Échange d’une heure pour te présenter le poste plus en détails et pour répondre à tes questions avec Ninon