Meetings & Events Tools Project Manager (M/F)
Il y a 6 mois
Company Description
"Leading the hospitality revolution", Accor is more than a hotel group. With luxury to economy, homestays to resorts, we are a holistic ecosystem of 40 brands in 110 countries, Talent and Solutions, ready to engage with the future’s endless possibilities. Accor has an offer to bring new life to the way you live, work, play and do business with a personalized guest experience.
**Job Description**:
Customer Needs Management:
- Express customer needs (meeting planners) to the product development team, ensuring proper implementation and alignment with business objectives.
- Engage with key hotels to involve them in the development of solutions.
Internal and External Stakeholder Management:
- Manage internal communication within the sales team, digital factory, and other departments.
- Support relationships with external suppliers and partners, fostering collaboration and aligning business goals.
Knowledge of Accor Eco System:
- Develop your knowledge of Accor distribution Eco System, understand hotels usage, and have a broad knowledge of hotels tools.
M&E Web Platform Development:
- Serve as the link between the sales team and the digital factory in the creation of the future M&E web platform.
Project Management:
- Work with a collaborative and goal oriented approach, inform key stakeholder and management proactively, collect feedback from pilot users and current users, own the contractual negotiation with providers and intermediaries.
- Manage the budget from ongoing expenses to foreseeable ones, and establish billable streams linked to the project
Process Management:
- Deliver clear project with every deliverables, establish clear billing process with a fair and realistic approach.
- Audit existing process, work on improvements when possible
Issue Resolution and Adaptability:
- Participate in arbitrations, raise alerts, and proactively address challenges and issues as they arise.
- Be flexible and adaptable to evolving requirements and projects within the M&E department.
**Qualifications**:
- Bachelor's degree in a relevant field such as Business, Hospitality, or Project Management
- Proven experience in project management, preferably in the Meetings and Events or hospitality industry
- Strong understanding of customer needs and requirements in the M&E sector
- Excellent communication and interpersonal skills to effectively engage with internal and external stakeholders
- Ability to translate business needs into technical requirements and vice versa
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making
Additional Information
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
Our Culture #BeALLyouAreWithALLyourHeart
At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us.
- Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company.
- We care for the world around us: our teams, our customers, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day.
- All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority.
- Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite.
- We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible.
- Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say.
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