Meeting & Events Director
il y a 2 jours
As a Meetings & Events Manager at Accor, you will be responsible for heading the Meetings & Events department to achieve maximum revenue and client relationships through effective sales techniques and strategies, providing excellent customer service at all times.
Key Responsibilities- Lead a team of sales and events professionals in planning and executing meetings, events, and conferences for up to 446 guests.
- Work closely with clients, agents, and team members to ensure seamless coordination and delivery of all aspects of the event.
- Develop and implement sales strategies to maximize revenue and meet departmental budgets.
- Manage and direct all aspects of the Meeting & Events Sales department, including leading, developing, and motivating a high-performing team.
- Diary management to ensure the Business on the Books is the most profitable for the hotel.
- Establish yielding policies for optimizing meeting space with F&B, Sales & Revenue Management.
- Coordinate meeting organiser and client show rounds to hotel.
- Ensure all enquiries are dealt with promptly and in line with Accor standards.
- Set daily/weekly targets for the team.
- Proactively phone existing clients for repeat business.
- Participate in the weekly/monthly revenue meetings, ensuring agreed outputs & activities take "total revenue" into consideration.
- Monitor & share revenue trends to support revenue driving/maximizing actions.
- Develop SOP's and monitor to ensure are in place.
- Competitor board spotting.
- Participate in client events in the hotel in conjunction with sales department.
- Coordinate and implement any conference or promotional offers within the conference/meeting/events market in line with hotel strategy.
- Recruit, induct and train employees in a systematic process and professional way to meet the needs of the business. Develop training plans for each team member.
- Strong leadership qualities.
- Strong communication skills both written and verbal.
- Administration and problem-solving skills.
- Ability to work to deadlines.
- Customer-focused.
- Attention to detail.
- Creative.
- Driven towards maximising sales and meeting departmental budgets.
- Use of OPERA Cloud and Delphi system is preferable.
- Three complimentary Bonus Breaks - benefit from a free one or two day break in another Accor property in the UK each year.
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Free meals on duty and access to hotel Gym.
- Up to 33 days of annual leave per annum.
- 10% Annual Bonus.
- Salary: £44,981 per annum plus 10% annual bonus.
The successful candidate must already have eligibility to work in the UK.
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