Customer Support Specialist

il y a 3 semaines


BasenBasset, France Diagnostica Stago Temps plein

**STAGO presentation**:
Joining Stago means contributing to healthcare in a human scale and international company.

World reference in In Vitro diagnostics and privileged partner of laboratories, Stago designs, manufactures and markets throughout the world the widest range of reagents and instruments for hemostasis analysis.

Join us and take part in a unique adventure within a company recognized for its expertise and strong human values

Are you looking for new challenges? If you want to develop and bring your expertise in a company in which customer satisfaction is embedded in its DNA, look no further, we have a job for you

**Job description**:
We are looking for a Customer Support Specialist to join our Stago BNL Service department. It’s an office based function in Leiden, The Netherlands

You will join a team of 8 people and ensure the following missions:

- First level remote support to our customers (Hotline)
- Analysis of reagent or QC cases and set-up appropriate action plans
- First level (remote) technical support for our installed equipment
- Strong interaction and communication with your colleagues in the field (FSE and Application)
- Correct follow-up of KPI’s and reports in our CRM system
- Strong collaboration with international colleagues and other departments (Sales, Marketing, Application and Management)

Trainings in hemostasis and technical training on our products will be provided upon your integration.


  • Customer Care Officer

    Il y a 2 mois


    Bas-en-Basset, France Voggt Temps plein

    **COMPANY** **Description**: Bits is a live shopping app where people buy and sell collectibles through live auction shows. We said collectibles? This is the hottest space of the passion economy. On Bits you find high demand items such as Pokemon cards, Funko pops, comics or sneakers - and longer-term everything passionate people need to enjoy life. We...

  • Sales Support Specialist

    il y a 4 semaines


    Saint-Germain-en-Laye, France Bose Temps plein

    Job Description We work together, across functions and channels, to bring innovative new products to the industry and we provide substantial support for our distribution network, including product technical information, system design support and after-sale support. Bose Professional sound is found throughout the world in performing arts centers, theatres,...


  • Aix-en-Provence, France Corcentric Temps plein

    **Overview**: As a Technical Support Specialist at Corcentric, you will join a collaborative team within an ambitious, entrepreneurial global organization. You will be tasked with supporting customers by answering questions and resolving issues related to Corcentric software solutions. With Corcentric, you will enjoy the flexibility of our hybrid work...

  • Customer Support Engineer

    il y a 1 semaine


    Saint-Germain-en-Laye, France Exail Temps plein

    #JoinOurCrew Mission At the core of the company groups, team up with 30+support engineers across the globe. Belong in a variety of technicalbackgrounds and expertise. Work side by side with our customers both on -siteand remote to assist every step of an exail product integration and operation.This unique position ensures hands-on experience with...


  • Aix-en-Provence, France Corcentric Temps plein

    Overview:As a Technical Support Specialist at Corcentric, you will join a collaborative team within an ambitious, entrepreneurial global organization. You will be tasked with supporting customers by answering questions and resolving issues related to Corcentric software solutions. With Corcentric, you will enjoy the flexibility of our hybrid work schedule,...


  • Aix-en-Provence, France Corcentric Temps plein

    Overview:As a Technical Support Specialist at Corcentric, you will join a collaborative team within an ambitious, entrepreneurial global organization. You will be tasked with supporting customers by answering questions and resolving issues related to Corcentric software solutions. With Corcentric, you will enjoy the flexibility of our hybrid work schedule,...


  • Aix-en-Provence, France Docaposte Temps plein

    **Informations générales**: **Entité de rattachement **:Référent de la confiance numérique en France et filiale du groupe La Poste, Docaposte accompagne toutes les entreprises et institutions publiques dans leur transformation et leur permet de l'accélérer, en confiance. L'entreprise se compose de filiales, marques et Business Units qui adressent de...


  • Roissy-en-France AEROJOB Temps plein

    Nous recherchons dans le cadre d'une ouverture de poste pour l'un de nos clients dans le 95 à Roissy en France dans le 95 un(e) Chargé de clientèle et support client (custom support) aéronautique **Missions**: **Interface avec les clients**: - Interlocuteur privilégié du client, le coordinateur support client accompagne le client tout au long de la...


  • Roissy-en-France UUDS AERO Temps plein

    **CONTEXTE** La Société UUDS est spécialisée depuis 1981 dans la conception, la fabrication et la maintenance d’équipements cabine ainsi que dans les interventions chimiques sur aéronefs (technique de dépollution ECOSHINE élaborée par UUDS). L’efficacité de notre groupe est fondée sur nos équipes de professionnels qui interviennent à tout...


  • Aix-en-Provence, France Intland Software Temps plein

    Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...


  • Aix-en-Provence, France SYARTEC Temps plein

    La société née en 2012 a depuis déployé ses solutions dans plus de 15 pays et continue sur sa lancée en améliorant sans cesse ses produits pour de nouveaux clients. En plus de proposer ses logiciels, Syartec accompagne ses clients dans toutes les étapes des déploiements et assure leur formation et support. **Descriptif du poste** L’une des...


  • Roissy-en-France BOLLORE LOGISTICS Temps plein

    Descriptif du poste Vous souhaitez vous investir dans un groupe international, qui accompagne et développe les compétences de ses collaborateurs ? Alors rejoignez Bolloré Logistics, où chaque journée offre de nouvelles opportunités d'apprentissage et de réalisation personnelle. En savoir plus ? Nous recherchons, pour notre site de Roissy, un...


  • Aix-en-Provence, France Yokohama TWS - EMEA Temps plein

    About Us: We are Yokohama TWS, a leading global supplier of tires and complete wheels for the agricultural, material handling, construction, motorcycles segments. We design and manufacture tire and wheel solutions made for the future. With a combination of value, safety and ease, our solutions provide a more productive and sustainable performance our...


  • Tremblay-en-France SAFRAM France Temps plein

    Le groupe SAFRAM est une entreprise de transport et logistique Suisse de 400 salariés dont le siège social est installé à Satigny. Fort d'un réseau européen constitué de filiales - Paris, Lyon, Grasse, La Roche-sur-Foron, Düsseldorf, Weil Am Rhein, Basel, Budapest et Londres - et de partenaires privilégiés. Nous proposons à nos clients un panel...

  • Customer Support Manager

    il y a 7 jours


    Roissy-en-France AIR FRANCE INDUSTRIES Temps plein

    Air France Industries recrute: Le CSM se voit confier un portefeuille de plusieurs contrats clients dont il a la responsabilité. Il a pour mission de développer une relation de confiance et d'assurer la satisfaction client tout en préservant les intérêts d'AF. Il est à l'écoute du client pour identifier, mettre en ?uvre et suivre les plans d'actions...


  • Aix-en-Provence, France SuperSonic Imagine Temps plein

    **KEY ACCOUNTABILITIES** - Manage customer relationships and provide administrative support to global Customer Support teams. - Update and maintain customer related data in ERP and CRM by collaborating with different stakeholders. - Collect installation reports (direct and indirect customers) and all other customer service information for updating the...

  • Field Service Engineer

    il y a 1 mois


    Roissy-en-France LE - ENGINEERING SUPPORT & SERVICES Temps plein

    LE - ENGINEERING SUPPORT & SERVICES recrute: Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement,...


  • Aix-en-Provence, France Corcentric Temps plein

    Corcentric Customer Success is a team of fierce customer advocates relentlessly committed to doing what is best for the customer and Corcentric. We view Customer Success as an esteemed profession and a critical component to Corcentric’s ongoing success. We leverage best industry practices and skill development to help team members focus on customer...


  • Aix-en-Provence, France Kreno Consulting Temps plein

    **Brand description**: Notre client Kress, marque d’un groupe d’envergure internationale (**Positec)**, est un challenger sur le marché des robots de tonte et des outils à batterie. Ayant posé les fondations de son développement en France, il s’agit d’engager une nouvelle étape de progression sur le territoire national. Cette entité très...

  • Product Specialist

    il y a 1 mois


    Aix-en-Provence, France SuperSonic Imagine Temps plein

    **RESPONSABILITIES** - **Product Knowledge**: Develop a comprehensive understanding of Supersonic Imagine's medical imaging products, including features, benefits, and competitive differentiators. - **Market Research**: Stay informed about industry trends, market needs, and competitor offerings to contribute valuable insights to product development...