Temporary Conference Support Officer

il y a 4 semaines

Paris, France OCDE Temps plein

**Temporary Conference Support Officer**
**(**
**Job Number**:
**16097**
**)**

**Application Closing Date***: 10-04-2023, 4:59:00 PM

**THE OECD - Who we are, what we do**

The Organisation for Economic Co-operation and Development (OECD) is an international organisation comprised of 38 member countries that works to build better policies for better lives. Our mission is to promote policies that will improve the economic and social well-being of people around the world. Together with governments, policy makers and citizens, we work on establishing evidence-based international standards, and finding solutions to a range of social, economic and environmental challenges. From improving economic performance and creating jobs to fostering strong education and fighting international tax evasion, we provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting.

**THE EXECUTIVE DIRECTORATE (EXD)**

The Executive Directorate (EXD) is the steward of OECD resources, on behalf of the Secretary-General. Our focus is on people and their wellbeing; the effective and efficient management of the budget; the safety and security of staff, Delegations, visitors, and of the OECD’s data; maintaining and sustaining physical and digital infrastructure; and enabling the convening power of the OECD through conferences, meetings and events, whether virtual, physical or hybrid. As well as providing corporate services, functions and management support to our staff and Members, we provide integrated, strategic and expert advice on corporate policies and management issues to the Secretary-General, to Council and to Standing Committees, to which we regularly report on corporate matters. We also provide compliance and risk management functions (for management areas under our purview). Ours is a fast-paced environment focused on delivering management excellence across all of our functions.

**THE CONFERENCE, SECURITY AND INFRASTRUCTURE SERVICE (EXD/CSI)**

Within the OECD's Executive Directorate (EXD), the Conference, Security and Infrastructure Service (EXD/CSI) is responsible for facilitating conferences that bring together delegates from our 38 Member countries, key partners and other stakeholders, for language services (interpretation and translation), for safety and fire security of OECD staff, delegates and visitors, and for the management and operation of OECD buildings in Paris and OECD Centres abroad.

**THE POSITION**

**Main Responsibilities**

Event Preparation
- Liaise with meeting organisers to identify requirements and prepare rooms accordingly.
- Prepare nameplates, nominative labels and relevant signage, as needed.
- Provide guidance to meeting organisers on delegate placement and protocol principles.
- Ensure effective management of the team’s resources and supplies, particularly ahead of high-level events.
- Ensure smooth, timely and reliable communication within the team, with other technical teams and with event organisers and delegates.
- Monitor the overall condition of the conference rooms and foyers, and flag any issues to relevant services.

Event Support
- Serve as on-site contact point for technical support teams. Provide conference organisers with general support, resolving issues and addressing problems as needed.
- Ensure presence at the Conference Centre welcome desk based on internal team’s schedule. Provide delegates with information and assistance during meetings.
- Identify and report operational issues and/or unusual incidents or behaviour.
- Ensure that fire safety rules are respected, liaising with OECD fire safety officials as needed.
- Support the evacuation of delegates if needed, in the event of an emergency.

Remote Conferencing Support
- Provide first-level support and give general guidance to participants and organisers,escalating issues to technical teams as needed.
- Develop and compile documentation related to remote conferencing activity, as needed.
- Keep abreast of remote conferencing’s evolving procedures.

Other tasks
- Assist in the training of sub-contracted hosts and hostesses and supervise their work.
- Monitor and manage conference supplies.
- Carry out other related tasks as needed.

Academic Background
- A good level of secondary education.

Professional Background
- Experience supporting conferences in a large conference centre or international organisation, or equivalent client support role in an international context.
- Experience with high-level delegations, remote conferencing support, and team scheduling.

Tools
- Good knowledge of Microsoft Office Suite and the ability to learn new systems rapidly.

Languages
- Fluency in one of the two OECD official languages (English and French) and knowledge of, or a willingness to learn, the other.
- Knowledge of other languages would be an asset.

Core Competencies
- For this role, the following competencies woul

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