Customer Success Engineer

Il y a 5 mois


Paris, France Logpoint Temps plein

Logpoint, headquartered in Copenhagen, Denmark is now looking for a new Customer Success Engineer, to join our growing team in Paris, France,

Our advanced solutions set the standard for digital defense, making us a pivotal ally for organizations worldwide. Our recent partnership with the purpose-driven investment firm, Summa, further underscores our dedication to innovation and excellence.

Embark on a transformative career journey with Logpoint, a recognized leader in cybersecurity. As an innovative and dynamic organization, we are more than just a workplace; it's an opportunity to be at the forefront of shaping the future of cybersecurity solutions.

Join us; let's pioneer excellence together.

**Why join Logpoint**:

- An entrepreneurial approach to our work, with trusted responsibilities and quick decision making.
- The chance to be a change-maker and innovate in the cybersecurity industry.
- The unique opportunity to join a multinational cybersecurity powerhouse with a global impact.
- Remote work options and flexible working hours, promote a healthy work-life balance.
- Celebration of accomplishments, both big and small, fostering a sense of achievement and camaraderie.

**About Logpoint**:
Fostering a Culture of Success for a Thriving Community. Rooted in values of passion, innovation, team spirit, and client satisfaction, Logpoint's culture has been a driving force behind our success across SIEM, UEBA, SOAR, and SAP security technologies. Our integrated security operations platform is dedicated to safeguarding the digital core of organizations.

Logpoint, now proudly part of the Summa family, stands as a trusted ally in guiding organizations securely through the digital landscape. As we navigate the ever-evolving corporate landscape, our commitment to fostering a culture of excellence remains unwavering.

At Logpoint, we believe that our unique corporate culture sets us apart, emphasizing collaboration, innovation, and a genuine commitment to our clients' satisfaction. By consistently putting these values into practice, we have been able to provide unparalleled solutions that contribute to our clients' success.

As our Customer Success Engineer, you will collaborate closely with our partners and customers across various domains and sectors to deploy Logpoint solutions. You will bring all your knowledge and intelligence in play as you help our customers to achieve the expected outcome.

**Your responsibilities will be to**:

- Collaborate with customers and partners translating business and security requirements. into actionable analytics in the Logpoint solution.
- Take the lead and manage customer accounts.
- Learn and master the Logpoint solution and assist customers in solving their security challenges.
- Play an active role in building, sharing, and anchoring knowledge in Logpoint, and with partners and customers.
- Maintain high customer satisfaction and enable the customers to get the full value of the Logpoint solution.
- Relay business 'intel' to colleagues

**Personal and professional qualifications**:
You expand your cyber security knowledge with knowledge around Security Analytics by exploring the possibilities with:

- SIEM - Security Information Event Management
- SOAR - Security Orchestration Automation and Response
- UEBA - User Entity Behavior Analytics

**Furthermore, you have**:

- At least 2 years of experience working with SIEM solutions.
- Can design a SIEM architecture, perform sizing, and have a track record of SIEM deployments.
- Domain expert to help guide, inspire and build SIEM use cases for our customers.
- Assisted customers in increasing their utilization of SIEM solutions.
- A bachelor’s degree, or higher in computer science, engineering, or related field.
- Experience working on customer-facing projects conducting analytics and presenting the findings in a structured and professional manner to the customers.
- Ability to work independently and proactively contribute to a global team.
- Understanding of Linux, Network, SIEM, and Security Analytics and Response.
- Updated knowledge and interest in industry trends and emerging threats.
- Fluent French Speaker ideally native tongue.

**How to Apply**:



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