Graduate Student Support Coordinator

il y a 3 jours


Paris, France American University of Paris Temps plein

**Category**: Technician 3 (T3)

**Department**: Academic Affairs

**Supervisor**: Graduate Programs Office Manager, Academic Affairs or any other supervisor designated by the president.

**DUTIES**

Supports Graduate Program Administration at AUP:

- Serves as a contact for students during the admissions and onboarding process
- Answers all queries from accepted and confirmed graduate students until the point of arrival and Orientation
- Assists as needed with online information sessions for incoming confirmed students to meet virtually existing students and/or Program Directors
- Maintains contact with students during entire stay - advising, counseling, tracking progress, trouble-shooting, follows up on every aspect of student life from incomplete grades in courses to thesis completion and submission
- Liaises on academic issues with the Registrar’s Office on behalf of current and graduated students. Examples of tasks include:

- Completes degree trajectory checks on a semester basis and updates degree worksheets as students progress through their degree
- Assists with course registration, ID cards, grades, graduation/degree, student holds follow-up as needed
- Stores documentation and correspondence attached to student records in the database
- Under the supervision of the Manager, works with various administrative units to ensure coordination with graduate programs administration. Example of tasks include:

- Assists in the organization of new student orientation - program meetings, administration information, advising sessions, walk-in registration, welcome cocktail catering
- Works with the Graduate Student Council on projects
- Coordinates with the library concerning thesis submissions, library access and library cards
- Organizes special events (speakers, alumni networking)
- Assists in the management of external entities ( Ecole de Guerre)
- Coordinates with Student Accounting and Financial Aid regarding billing issues as necessary
- Liaises with the Department of Communications and particularly the University Webmaster to communicate special activities as needed
- Assists with academic forms as well as other relevant documents
- Provides logístical support to external faculty (travel, expense reports)
- Schedules and prepares documentation for professors as needed (including but not limited to modules) photocopies, blackboard, classroom supplies;
- Assists with the scheduling of meetings and room reservations as needed; prepares meeting materials and keeps meeting minutes when requested
- Assists in the organization of the graduate student portion of the graduation ceremony in conjunction with the Registrar’s Office
- Works closely to monitor and document thesis progression with the explicit goal of helping to improve student time to graduation
- Liaises with students, professors, graduate administration and the library regarding thesis submission
- Works in coordination with the ACE center to support and develop graduate internship opportunities
- Responsible for graduateprogramsaup.edu mailbox

Works as a team, and acts as backup for colleagues as needed.
Assists with assessment activities or special projects as necessary
Performs other appropriate duties as assigned by the supervisor or the Provost

**QUALIFICATIONS**
- Extensive knowledge and understanding of the American system of higher education
- Bachelor's degree or equivalent
- Excellent verbal and written communication skills in both English and French
- Some professional experience in a French work environment preferred
- Highly organized and able to maintain a solid background knowledge of academic policies, degree requirements, and legal issues
- Detail-oriented, with the ability to work quickly and efficiently
- Highly competent with computers (Microsoft Office, Internet, Databases)
- Ability to work well under pressure
- Ability to deal effectively with people and within a team

Please send a resume and cover letter to recruitment.hraup.edu



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