Help Desk Technician/ Desktop Support
Il y a 6 mois
Tasks
HELPDESK TECHNICIAN/ DESKTOP SUPPORT
LYON,FRANCE
Permanent ( onsite role)
**Responsibilities**:
Help desk and users’ support.
- Typical activities include but not limited to IT ticketing system management (FreshService tool used currently and ServiceNow in future)
- Prioritizing and managing many open cases at one time.
- Onboarding end users
- VIP support
- Global digital meeting support
- Meeting rooms support & video conferencing administration
- Rapidly establishing a good working relationship with all other professionals.
- Provision and administer Laptops, Mobile devices, user & mailbox & M365
- Software and hardware installations and procurement
- Stock level management
- Printer/Print service management
- Vendor liaison to procure assets / laptops & mobiles, SIM cards
- Administer the purchase requisition process to have a PO raised to vendors to procure assets
- Place hardware into production by establishing necessary connections and configurations into the existing environment (Server, Storage, Switch).
- Server room management. Basic networking skills
- Support the IT team in troubleshooting system and network problems and diagnosing and solving hardware or software faults in collaboration with IT Infrastructure dept. members
- Contribute to team effort by accomplishing related tasks as needed
- Testing and evaluating new technology if necessary
- Keep up to date with the ever-changing specific software and operating systems.
- Monitoring and Alert system management
- Perform other duties as requested by direct & dotted reporting
**Requirements**:
**Skills required**:
- 1 to 3 (indicatively) years of experience in management and support of a company’s digital environment.
- Knowledge, even if not professional, of programming languages.
- Knowledge, even if not professional, of IoT environments
- MS certifications on client environment is a plus
- Mac OS management and use experience is a plus.
-
Desktop Support
Il y a 6 mois
Lyon, France Sharp Brains Ltd Temps plein**Title: Desktop Support** - 2-4 years of experience in Onsite support - Knowledge and experience on windows 7 OS - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and desktops. - Support, Manage, Optimize and...
-
General Computer Support Technician
Il y a 8 mois
Lyon, France ATG Europe Temps plein**End-user support for common ICT issues** - Support for devices running supported versions of Windows (desktop and servers), macOS, iOS, Android and Linux, either centrally managed by the client or self-managed by end-users. The client regularly deploys the latest versions of these OS on the centrally managed machines and indicates the supported Linux...
-
Telecom Support Technician
Il y a 6 mois
Lyon, France ATG Europe Temps pleinThe service scope is to manage most of the telecommunication-related questions raised by end users. The Telecom Support Technician will provide end user assistance, technical and administrative support for the configuration of standardized mobile devices (mainly Android and iOS), the fixed telephony service (including softphones and physical devices) and the...
-
IT Support Technician
Il y a 6 mois
Lyon, France ARCHIMED Temps plein**About ARCHIMED**: With offices in the US, Europe and APAC, ARCHIMED is a leading investment firm focused exclusively on the healthcare industries. Its mix of operational, medical, scientific and financial expertise allows the ARCHIMED team to serve as both a strategic and financial partner to European and North American small and middle-market businesses....
-
IT Support Engineer
Il y a 2 mois
Lyon, France Tech Domain Temps pleinWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
-
IT & Network Support Engineer
il y a 1 mois
Lyon, France Tech Domain Temps pleinWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
-
IT Support Technician
Il y a 6 mois
Lyon, France MANAJOB Temps plein**Présentation de la société**: **manajob** accompagne son client, fond d'investissement international qui a établi sa présence historique à lyon avec des bureaux aux états-unis, en europe et en asie ! **Description**: **job** notre client international recrute un(e) technicien informatique orienté service client sous la responsabilité du...
-
IT and Network Support Engineer
il y a 1 mois
Lyon, France Tech Domain Temps pleinWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
-
IT Support Engineer
Il y a 6 mois
Lyon, France Sharp Brains Ltd Temps plein**Note: (Need Native Tech, Local Passport Holder)** **Position**:EUC L1 (Deskside Support ) - **Working Hours**: Standard Business Hours - **Backfill Support**:Monday - Friday - **Location**:Le-Creusot, France - **Language**: Bilingual (English + Local Language) **About US**: Sharp Brains Limited is a Global Information technology services company working...
-
Responsable Service Desk
Il y a 6 mois
Lyon 1er, France Ideal Match Temps pleinDescriptif du poste Le titulaire du poste de responsable du Service Desk assure la direction ainsi que la gestion constante d'améliorations au sein du Service Desk. Il veille à la qualité du service, à la satisfaction des utilisateurs et à la performance globale de cette entité. Vos missions au quotidien: Stratégie du Service Desk: - Définir et...
-
IT Support Technician
Il y a 3 mois
Lyon, France ARCHIMED Temps plein**About ARCHIMED**: With offices in the US, Europe and APAC, ARCHIMED is a leading investment firm focused exclusively on the healthcare industries. Its mix of operational, medical, scientific and financial expertise allows the ARCHIMED team to serve as both a strategic and financial partner to European and North American small and middle-market businesses....
-
Specialized Computer Support Technician
Il y a 6 mois
Lyon, France ATG Europe Temps pleinThe Specialized Technicians will support two different services: - The **CAE/CAD Service** scope is to ensure the effective and smooth running of all CAE workstations used for mechanical or electronics Computer-Aided Engineering & Design (CAE & CAD) and related domains. It covers the computing support required by certain end-user groups working with...
-
Network Engineer
Il y a 2 mois
Lyon, France Tech Domain Temps pleinWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
-
Support Technique Du Helpdesk
Il y a 6 mois
Lyon, France Capgemini Temps plein**Contexte**: Pour l'un de nos clients dans le secteur de l'énergie, nous recherchons un consultant en **Support technique du Help Desk**. **Mission**: Helpdesk: - Prise d'appels (Hotline) - Ouverture et traitement de tickets via outil de gestion des incidents (JIRA) - Suivi et traçabilité via les tickets - Intervention de proximité sur site...
-
IT Support Technician
Il y a 3 mois
Lyon, France ARCHIMED Temps pleinAbout ARCHIMED:With offices in the US, Europe and APAC, ARCHIMED is a leading investment firm focused exclusively on the healthcare industries. Its mix of operational, medical, scientific and financial expertise allows the ARCHIMED team to serve as both a strategic and financial partner to European and North American small and middle-market businesses....
-
Field Service Technician
il y a 2 semaines
Lyon, France AisweiSolplanet Temps plein**How you´ll help us**: As a Field Service Technician, you will - Follow applicable health and safety instructions and regulations. - Perform installation, commissioning, repair, maintenance and field testing (electrical and control) for String UPS and associated communication equipment. - Support customer technical issues with Solplanet products by...
-
Team Leader Service Desk
Il y a 6 mois
Lyon, France Kinougarde Temps plein**Description de l'entreprise** Kinougarde, société de services à la personne parmi les leaders en France, est spécialisée dans la garde d’enfants à domicile. Pour accélérer son développement et renforcer son équipe infrastructure, Kinougarde recrute un Team Leader Service Desk. **Description du poste** Au sein de notre équipe Desk, vous...
-
Sr. Front Desk Hospitality Agent
Il y a 6 mois
Lyon, France Sonder Temps pleinSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...
-
Service Technician
Il y a 6 mois
Lyon, France MSA Safety Temps pleinOverview: We are a technology company that aims to help people return home safely from their worksites by building smart safety systems. We have a hyper focused safety culture that puts our customers and our employee safety first. As a company, we aim for stable and sustained business growth and this strategy has supported our growth. We hire carefully to...
-
Field Services Technician
il y a 3 semaines
Lyon, France Tritium Power Solutions PTY Ltd Temps plein**Field Services Technician** - Are you passionate about e-mobility? - Work for a company striving to make a change for the better - Genuine growth opportunities **About Tritium** Join Tritium, a leader in advanced DC fast charging infrastructure for electric vehicles. Recently acquired and revitalised under new ownership, Tritium is dedicated to leading...