IT Support Technician

Il y a 3 mois

Lyon, France ARCHIMED Temps plein

**About ARCHIMED**:
With offices in the US, Europe and APAC, ARCHIMED is a leading investment firm focused exclusively on the healthcare industries. Its mix of operational, medical, scientific and financial expertise allows the ARCHIMED team to serve as both a strategic and financial partner to European and North American small and middle-market businesses. Prioritized areas of focus include biopharmaceutical products & services, life science tools, medical devices & technologies, diagnostics, health technologies & software and consumer health. ARCHIMED helps partner companies internationalize, acquire, innovate and expand their products and services.

Over the last twenty years, ARCHIMED's leadership team has directly managed and invested in over eighty small to large-size healthcare companies globally, representing over €50 billion of combined value.

ARCHIMED manages over €5 billion in healthcare assets across its various funds. Since its inception, ARCHIMED has been a committed Impact investor, both directly and through its Eurêka Foundation.

**The Team**:

- An international team (British, French, German, Italian, Portuguese ) with complementary education and experience in the investment, medical, scientific, strategic and operational sectors
- Composed of alumni from: INSEAD, Berkeley, Georgetown, Bocconi, HEC Paris, Ponts et Chaussées, ESSEC, Imperial College, Dartmouth, etc.
- Professional backgrounds: Private Equity (3i, Siparex, USS Ltd, Barings, capiton), Consulting (A.T. Kearney, Bain, McKinsey), M&A (Lazard, EY, KPMG, PwC), Industry (Biotronik, Cerba, Pharmacy, Veterinary

**_Role & missions_**

Full-time permanent role (CDI) based in Lyon. France.

Starting date ASAP

We are looking for a customer service-oriented IT Technician : working in our IT department, under the responsibility of our IT manager, your goal is to answer queries on technical issues and offer advice to solve them. You will be responsible for the following missions:

- As part of our development, we are looking for a Systems and Networks Administrator with an oriented interest into cybersecurity to expand the technical team.
- Monitoring and development of computer parks.
- Provide support and proximity assistance to information system users.
- Identify and correct incidents detected on different computer supports.
- Plan, prepare and configure different computer hardware.
- Administration in a Windows environment.
- Network administration and supervision.
- Prevention and management of level 2 and possibly level 3 incidents.
- Writing of operating procedures.
- Detection and analysis of security events.
- Keep up to date technical documentation of systems and networks.
- Produce activity, performance and security reports.

**_Skills :_**

Workstations: Windows (10/11) / Mac / Unix (optional)

Networks: Routers / Switch / Firewall / VPN

Windows Server Messaging: O365 / Exchange

Environment: O365 / Entra Roles: AD / DHCP / DNS

**Requirements**:
If you would like to join a fast-growing company, in an international environment and have the following profile, this role might be for you:

- Minimum level of study: BAC+2 IT networks & systems or equivalent acquired through professional experience.
- Your interpersonal skills and team spirit.
- Your analytical and synthesis capabilities.
- Your sense of service and perfect elocution.
- Rigorous and organized.
- Autonomous and responsive.
- Sensitive to the quality of service and customer relationship.
- For this position, communication in English is mandatory.
- Certifications in system, network, cybersecurity will be appreciated.
- Having a personal interest and ensuring a watch on IT/Cyber fields is a plus.

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