Technician Support
Il y a 6 mois
Assurer le support sur l?ensemble des composants du SI utilisés par les collaborateurs du Groupe:
Gérer les tickets de niveau 1 et 2, en assurer le diagnostic, la résolution et éventuellement l?escalade vers le niveau 3
Escalader vers le Coordinateur du pôle si nécessaire
Respect des engagements en termes de délais et satisfaction client
Mettre à jour la documentation technique, et la base de connaissances dans l?outil ITSM
Contribuer à la prise d?appels sur la ligne téléphonique d?urgence
**Suivi et Maintenance des équipements de proximité**:
Préparer et déployer le poste de travail et les équipements de visioconférence au sein du Groupe, en France et à l?International
Suivre la mise à jour des versions Windows sur le poste de travail
Contribuer à la maintenance préventive hebdomadaire des salles de visioconférence
Mettre à jour les informations sur l?état du parc (inventaire)
Assurer un support de niveau 2 sur le périmètre du poste de travail (diagnostic, correction et suivi des incidents), des équipements visio et des smartphones
Mettre en ?uvre la politique de Sécurité (chiffrement par Bitlocker, mise à jour de l?antivirus, etc.) sur le poste de travail
Gestion et remplacement des consommables pour les imprimantes
Solutions Dell Kace K1000 (SMA) & K2000 (SDA)
Administration Exchange (O365)
Solution MDM (Maas360)
Active Directory
Stratégies de Groupes (GPO)
Solutions Antivirus (CyberReason)
Windows 10
Suite Office 365
Skype for Business et Microsoft Teams
Laptop DELL / Microsoft Surface Pro / Smartphone Android
Imprimantes HP
Equipements de visioconférence Logitech
Couches réseau TCP/IP, DNS, DFS, DHCP
Titulaire d?un bac+2 de formation informatique minimum, vous disposez idéalement d?une expérience de 2 à 4 ans minimum sur des missions similaires.
Bonne maîtrise de l?Anglais (B1 minimum)
Avoir l?esprit d?analyse, de recherche et de logique
Aptitude à absorber rapidement de nouvelles informations techniques
Faire preuve d?esprit d?équipe, de capacité à coopérer
Disposer d?une bonne aisance relationnelle
Curieux et orienté solution
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Telecom Support Technician
Il y a 7 mois
Lyon, France ATG Europe Temps pleinThe service scope is to manage most of the telecommunication-related questions raised by end users. The Telecom Support Technician will provide end user assistance, technical and administrative support for the configuration of standardized mobile devices (mainly Android and iOS), the fixed telephony service (including softphones and physical devices) and the...
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Specialized Computer Support Technician
Il y a 7 mois
Lyon, France ATG Europe Temps pleinThe Specialized Technicians will support two different services: - The **CAE/CAD Service** scope is to ensure the effective and smooth running of all CAE workstations used for mechanical or electronics Computer-Aided Engineering & Design (CAE & CAD) and related domains. It covers the computing support required by certain end-user groups working with...
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IT Support Technician
Il y a 7 mois
Lyon, France ARCHIMED Temps plein**About ARCHIMED**: With offices in the US, Europe and APAC, ARCHIMED is a leading investment firm focused exclusively on the healthcare industries. Its mix of operational, medical, scientific and financial expertise allows the ARCHIMED team to serve as both a strategic and financial partner to European and North American small and middle-market businesses....
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Help Desk Technician/ Desktop Support
Il y a 6 mois
Lyon, France Kryptos Technologies limited Temps pleinTasks HELPDESK TECHNICIAN/ DESKTOP SUPPORT LYON,FRANCE Permanent ( onsite role) **Responsibilities**: Help desk and users’ support. - Typical activities include but not limited to IT ticketing system management (FreshService tool used currently and ServiceNow in future) - Prioritizing and managing many open cases at one time. - Onboarding end users -...
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IT Support Technician
Il y a 3 mois
Lyon, France ARCHIMED Temps plein**About ARCHIMED**: With offices in the US, Europe and APAC, ARCHIMED is a leading investment firm focused exclusively on the healthcare industries. Its mix of operational, medical, scientific and financial expertise allows the ARCHIMED team to serve as both a strategic and financial partner to European and North American small and middle-market businesses....
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Network Technician
Il y a 7 mois
Lyon, France ATG Europe Temps pleinThe Network Technician will participate in the installation and configuration of diverse communications systems, interpret user needs, and plan and coordinate sub-contracted cabling work. Another function will be to handle the “Returned Materials Authorization” (RMA) process for the faulty network devices of the Communication Systems (CS) Group. The...
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International Service Technician
Il y a 7 mois
Lyon, France LAGARDE AUTOCLAVES SA Temps pleinCompany based in France/ Drôme is looking for 2 technicians for international missions, commissioning of industrial equipment for the Agro-Food industry. Vos missions Commissioning of industrial equipment, customer relations, technical support. Technical follow-up dedicated to key account customers. Vos compétences Technical training, English spoken,...
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General Computer Support Technician
Il y a 8 mois
Lyon, France ATG Europe Temps plein**End-user support for common ICT issues** - Support for devices running supported versions of Windows (desktop and servers), macOS, iOS, Android and Linux, either centrally managed by the client or self-managed by end-users. The client regularly deploys the latest versions of these OS on the centrally managed machines and indicates the supported Linux...
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Multi-skilled Technician
il y a 1 mois
Lyon, France CBRE Temps plein**Multi-Skilled Technician** **Job ID** - 192343**Posted** - 07-Nov-2024**Service line** - GWS Segment**Role type** - Full-time**Areas of Interest** Engineering/Maintenance **Location(s)** Lyon - Auvergne-Rhone-Alpes - France **About the Role**: As a CBRE Multi-skilled Technician, you will perform ongoing preventive maintenance and repairs on a...
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Field Service Technician
il y a 2 semaines
Lyon, France AisweiSolplanet Temps plein**How you´ll help us**: As a Field Service Technician, you will - Follow applicable health and safety instructions and regulations. - Perform installation, commissioning, repair, maintenance and field testing (electrical and control) for String UPS and associated communication equipment. - Support customer technical issues with Solplanet products by...
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IT Support Engineer
Il y a 3 mois
Lyon, France Tech Domain Temps pleinWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
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IT & Network Support Engineer
Il y a 2 mois
Lyon, France Tech Domain Temps pleinWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
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Audio-visual and Video-conference Support Technician
Il y a 6 mois
Lyon, France ATG Europe Temps pleinThe Technicians will provide support for conference rooms, both physical and virtual, audio-visual and technical support for meetings, conferences and major events, including operation of webcast, recording and post-processing of such recordings. They will also maintain public information screens and their attached PCs, including regular maintenance of...
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Field Service Technician
Il y a 2 mois
Lyon, France Natus Medical Incorporated Temps plein**Field Service Technician (M/F)** **Technicien SAV Itinérant (h/f)** Leader mondial du diagnostic Audio, Néonatal et Neurologique, le groupe Natus Sensory recherche pour sa filiale française** un(e) Technicien(ne) SAV ITINERANT (H/F) en CDI** à plein temps (37.5h/semaine) et idéalement situé dans le 69 aux alentours de Lyon. **Poste à pourvoir...
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IT Support Technician
Il y a 7 mois
Lyon, France MANAJOB Temps plein**Présentation de la société**: **manajob** accompagne son client, fond d'investissement international qui a établi sa présence historique à lyon avec des bureaux aux états-unis, en europe et en asie ! **Description**: **job** notre client international recrute un(e) technicien informatique orienté service client sous la responsabilité du...
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IT and Network Support Engineer
il y a 1 mois
Lyon, France Tech Domain Temps pleinWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
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Service Technician
Il y a 7 mois
Lyon, France MSA Safety Temps pleinOverview: We are a technology company that aims to help people return home safely from their worksites by building smart safety systems. We have a hyper focused safety culture that puts our customers and our employee safety first. As a company, we aim for stable and sustained business growth and this strategy has supported our growth. We hire carefully to...
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Field Services Technician
il y a 3 semaines
Lyon, France Tritium Power Solutions PTY Ltd Temps plein**Field Services Technician** - Are you passionate about e-mobility? - Work for a company striving to make a change for the better - Genuine growth opportunities **About Tritium** Join Tritium, a leader in advanced DC fast charging infrastructure for electric vehicles. Recently acquired and revitalised under new ownership, Tritium is dedicated to leading...
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Av Technician
il y a 1 mois
Lyon, France CBRE Temps plein**AV Technician** **Job ID** - 192279**Posted** - 07-Nov-2024**Service line** - GWS Segment**Role type** - Full-time**Areas of Interest** Digital & Technology/Information Technology **Location(s)** Lyon - Auvergne-Rhone-Alpes - France **About the Role**: As a CBRE Technical Supervisor, you will oversee a team responsible for providing administrative,...
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IT Onsite Technician
Il y a 7 mois
Lyon, France Institut Lyfe Temps pleinNous sommes à la recherche d’un(e) **IT Onsite Technician F/H **pour intégrer notre équipe dynamique du service informatique. Vous êtes en charge du **support utilisateur sur notre campus à Ecully aussi bien auprès de nos étudiants, de nos enseignants et de nos collaborateurs.** Vos missions principales sont: - Assurer la réception et le...