IT Service Desk Support Tier 2
Il y a 7 mois
**IT - Paris, France - Full Time**:
**Job Summary**:
We are currently looking for an IT Service Desk Technician to provide T1 and T2 global end-user support with 3-6 years of experience. You will be at the forefront of all IT issues and help the team triage, manage, and resolve issues.
**Responsibilities**:
- Mobile Devices - Android and Apple Products (various) Installation, configuration, and troubleshooting of Office 365.
- Working with vendors to purchase laptops and other equipment to support end-users.
- Manage users in Microsoft 365 and OKTA.
- Maintaining internet connectivity and reliability in the office.
- Monitor service desk requests and assign service requests to appropriate team members.
**Qualifications**:
- Expert in
- Installing, patching, and maintaining Windows 11 and macOS
- Managing end users in Active Directory and Azure Active Directory
- PC purchasing and shipment.
- Microsoft 365 Administration
**What we offer**:
- Competitive salary and benefits
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- Opportunity to work remotely with a dedicated and motivated team
- A remote work environment built on collaboration, flexibility, and respect
- Varied and challenging work to help you grow your technical skillset.
Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.
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