Un.e Digital Customer Engagement Manager

FREELANCE ONLY SAP Basis min of 3-4 years, SAP Cloud min 3plus - preferably 4 years of experience and customer facing experience. This is not a manager position. Customer Engagement Manager is expected to manage customers. **Remote**: possible **Language**: English

**Your role** **Activity 1: Customer Service** - Manages direct communication with assigned customers. - Manages customer expectations and delivers an exceptional customer experience throughout the contract lifecycle in accordance with agreed upon service levels (SLAs). **Activity 2: Service Improvement** - Act as the interface between the Operations team,...

Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We blend automated, experiment-driven digital touchpoints with creative learning content to engage, educate, and empower our users to achieve their business outcomes with Gorgias. Customer Education is responsible for planning and delivering educational content to hundreds...

**Titre: CSM Junior/Medior (H/F/X)** **Localisation: Paris ou Marseille** **Votre rôle** En étroite collaboration avec nos experts Customer Success Managers tes missions seront les suivantes: - Gestion d'un portefeuille clients, en développant une compréhension profonde de leurs besoins - Réalisation des rapports pour les clients dédiés à votre...

CDI - 1 F/H Customer Engagement & Marketing Digital SEBIA - Leader mondial du diagnostic biomédical Basé à 91 Evry-Lisses Missions: - Contribuer à la planification, à l'analyse et à la conception de projets de gestion de la relation client basés sur Dynamics 365 Sales, Field Service, le marketing digital et les plateformes web.- - Travailler avec...

Viatris Santé At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines regardless of...

Goodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. Founded in 2012, Our vision is to make commerce better for everyone - for merchants and customers. We want to help everyone deliver more human and personal customer experiences every day. Our mission is to bring your entire company together around a single goal: the...

**Paris** **Customer Experience - 12004 - Success /** **Full Time /** **Hybrid** - Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human...

As a Digital Customer Success Manager, you will support our clients in their digital training strategy through the 360Learning platform. Your main goals will be to: - ensure the business impact of our solution in accordance with the objectives set with the clients - ensure the renewal of your client portfolio - create and develop processes to handle a...

As a Digital Customer Success Manager, you will support our clients in their digital training strategy through the 360Learning platform. Your main goals will be to: - ensure the business impact of our solution in accordance with the objectives set with the clients - ensure the renewal of your client portfolio - create and develop processes to handle a...

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 2,300 customers, including Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture...

Company Description What if companies had truly informed, engaged, and influential employees? This is the challenge that Sociabble decided to take up in 2014, by launching an SAAS platform for Internal Communication, Employee Advocacy and Employee Engagement. 7 years later, Sociabble is used in more than 180 countries, by companies such as Primark,...

CANDIDATE BRIEFING DOCUMENT **Engagement Manager** **About Quest Global** We are Quest Global. We are in the business of engineering, but what we are really building is a brighter future. It is not just, what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the...

Within the Customer Journeys & Innovation teams, we are looking for** our future Customer Engagement Manager F/M** for a fixed-term contact of 7 months. You will have a key role of sharing, leveraging and engaging around the « Customer First » obsession within AXA Partners. You will work within the Customer Journey & Innovation central teams as well as...

Bienvenue chez ACCOR, groupe hôtelier, leader dans le secteur de l'hospitalité. Nous sommes un écosystème de 40 marques dans 110 pays, de talents et de solutions, prêts à s'engager dans les possibilités infinies de l'avenir. The Global Digital Marketing & eCommerce team for Premium, Midscale & Economy is a commercially driven team delivering web...

**Salary**: - Competitive**Location**: - Paris**Business Unit**: - English**Vacancy Type**: - Fixed Term**Closing Date**: - 29 September 2024**Meet the recruiter**: - Matt Bailey **Salary**: Competitive **Location**: Paris, France **Contract**: 6 Month Fixed Term Contract, 35 hours per week **We are looking for a Digital Engagement Executive to...

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our...

WalkMe (NASDAQ: WKME) is growing and we want you to join us! Have you ever wanted to work for an industry leader? Well, how about an industry creator?! At WalkMe, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to measure, drive, and act to ultimately maximize the impact of their digital...

**Req id**:43296- Paris La Defense Cedex, 75, FR - Reading, GB **OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle...

**Get to know Okta** Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security...