On-site Customer Support Representative

Il y a 5 mois


Paris, France Gold Group Temps plein

**Are you ready to join a reputable leader in scientific solutions, backed by a global service network?**

**We are seeking a dedicated On-Site Customer Support Representative for a Global organisation, providing analytical solutions, services, and expertise that contribute to the success of laboratories worldwide.**

**How you will make an Impact**:
As an On-Site Customer Support Representative, you will play a critical role in the company's after-sales service strategy. Working closely with your manager and colleagues, you will be responsible for optimising customer visits while adhering to company guidelines. Your objective will be to ensure the company's presence at client site, contribute to revenue growth, and enhance the company's reputation.

**In this role you will**:

- Collaborate with service technicians/engineers, QHSE site referents, regional managers and service provider managers
- Work closely with off-site or customer-specific support services
- Collaborate with sales and purchasing departments
- Request quotes from service providers
- Organize and monitor interventions with service providers
- Communicate with customers
- Plan preventive and/or curative maintenance
- Plan Instrument Validation Services
- Update the company database, and customer when applicable
- Provide the information necessary for the correct invoicing of services

**We are looking for people who have**:

- Experience in sales administration or procurement/logistics
- Experience with an ERP
- Level or Diploma Bac+2 to Bac+3 in administrative and commercial management and/or equivalent experience
- Customer relations
- Must be fluent in French Must be based in the Paris region or happy to relocate to Paris

**Benefits**:

- Base Pay Range: €35,000 - €40,000
- 25 vacation days.
- 14 days of rest days.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.



  • Paris, Île-de-France SCOR Temps plein

    Job Title: Customer Support RepresentativeAs a Customer Support Representative, you will play a crucial role in providing top-notch service to our clients. You will be responsible for answering phone calls, responding to emails, and resolving customer inquiries in a timely and professional manner.Responsibilities:Provide exceptional customer service via...


  • Paris, Île-de-France WINAMAX Temps plein

    Role OverviewWe are seeking a skilled Customer Support Representative to join our team in Paris.ResponsibilitiesProvide high-quality support to customers in German, answering questions and resolving issues in a timely manner.Develop a deep understanding of our sports betting and gaming products to effectively address customer inquiries.Work collaboratively...


  • Paris, Île-de-France WINAMAX Temps plein

    Role OverviewWe are seeking a highly skilled Customer Support Representative to join our team at Winamax. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers and prospects.Key ResponsibilitiesRespond to customer inquiries and messages in a timely and professional mannerProvide accurate and...


  • Paris, Île-de-France AIA LIFE DESIGNERS Temps plein

    We are seeking a Customer Service Representative to join our team. Key Responsibilities:Provide exceptional client support and resolve issues efficiently.Collaborate with internal teams to ensure seamless service delivery.Requirements:Excellent communication and problem-solving skills.Ability to work in a fast-paced environment.


  • Paris, Île-de-France Cross Border Talents Temps plein

    We are seeking a Customer Service Representative to join our team in various European countries. This role involves providing exceptional customer support to our clients, communicating effectively in one of the following languages: Dutch, German, French, Danish, Norwegian, Flemish, Swedish, Spanish, Portuguese, Italian, Finnish, Slovak, Croatian, Czech, or...


  • Paris, Île-de-France Capgemini Temps plein

    We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing top-notch support to our customers, resolving their queries, and ensuring their satisfaction.A successful candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.If...


  • Paris, Île-de-France Cogedim Temps plein

    Job Description:We are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional support to our clients, resolving issues in a timely and professional manner. You will work closely with our internal teams to ensure seamless communication and efficient resolution of customer...


  • Paris, Île-de-France Rothschild & Co Temps plein

    About the RoleWe are seeking a highly motivated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide product information and recommendations...


  • Paris, Île-de-France DailyStaffWorks Germany Temps plein

    At DailyStaffWorks Germany, we are seeking a highly skilled French speaking customer service representative to join our team. As a customer service representative, you will be the primary point of contact for our customers, providing them with exceptional support and resolving their issues in a timely and professional manner.Key Responsibilities:Communicate...


  • Paris, Île-de-France UPTOO Temps plein

    As a Customer Service Representative, you will be the face of our company, providing exceptional support to our clients. Your strong communication skills and ability to resolve issues will make you a valuable asset to our team.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide accurate and helpful...


  • Paris, Île-de-France LE CABRH Temps plein

    We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have a strong ability to communicate effectively with customers, both in writing and over the phone.Key responsibilities will include:Responding to customer inquiries in a timely and professional mannerTroubleshooting and resolving customer issuesProviding...


  • Paris, Île-de-France LOCAL Temps plein

    We are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, a patient demeanor, and the ability to resolve customer complaints in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, or chatResolve customer complaints in a...


  • Paris, France Approach People Recruitment Temps plein

    Customer Service Representativesecteur solutions de protection périmétrique Anglais courant - 5 ans d’expériences - ParisCDI –bureau en Ile-de-France –Package attractifNotre client est le leader mondial des solutions de protection périmétrique.Ils fabriquent des systèmes de clôtures de qualité pour sécuriser les personnes, les biens et les...


  • Paris, Île-de-France Cross Border Talents Temps plein

    We are seeking a highly motivated and multilingual Customer Service Representative to join our team at Cross Border Talents. As a native speaker or C1 level in one of the following languages: Dutch, German, French, Danish, Norwegian, Flemish, Swedish, Spanish, Portuguese, Italian, Finnish, Slovak, Croatian, Czech, or Brazilian, you will be responsible for...


  • Paris, Île-de-France Fyte Finance & Comptabilité Temps plein

    Job Description:As a CUSTOMER SERVICE REPRESENTATIVE, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to resolve customer complaints and issues in a timely and professional manner.Key Responsibilities:• Respond to customer inquiries and complaints via phone, email, and chat.• Resolve customer...


  • Paris, Île-de-France Cross Border Talents Temps plein

    We are seeking a highly skilled Customer Service Representative to join our team at Cross Border Talents.This is a fantastic opportunity for a native speaker or C1 level holder in one of our supported languages to work with a dynamic company in a variety of locations across Europe.The ideal candidate will have strong English communication skills (B2) and at...

  • Site Representative

    Il y a 6 mois


    Paris, France CAKE Temps plein

    At CAKE we inspire the world towards a zero-emission society by designing and building high performance electric mopeds and motorbikes. Our mission is to speed up the world’s journey towards a zero emission society, while enhancing excitement and fun. Since day one, that has been at the very heart of our company. We intend to keep it that way. **About the...


  • Paris, Île-de-France AppsFlyer Temps plein

    About the Role:We are seeking a skilled Customer Success Representative to join our team at AppsFlyer. As a key member of our customer-facing team, you will be responsible for managing clients' accounts on all levels, providing exceptional support, and helping them succeed in their goals.Key Responsibilities:Manage clients' accounts, ensuring seamless...

  • Sales Representative

    il y a 3 semaines


    Paris, Île-de-France Le Mercato de l'Emploi Temps plein

    About the Role: As a Sales Representative with Company Name, you will be responsible for building and maintaining strong customer relationships.Main Responsibilities:Develop and implement sales strategies to meet customer needsProvide exceptional customer service to drive repeat business and referralsWork collaboratively with cross-functional teams to...


  • Paris, Île-de-France Hermès Temps plein

    Hermès is seeking a highly skilled and multilingual customer service representative to join its European e-commerce entity and customer relation center.The ideal candidate will be responsible for managing customer relationships from start to finish, providing exceptional service, and ensuring a seamless omnichannel experience.Key responsibilities...