Customer Care Representative
Il y a 6 mois
Position: Customer Care Representative (German or Dutch speaking)
Location: Gennevilliers, France
Work Model: On-site
Employment type: Full-time
**DUTIES AND RESPONSIBILITIES**:
- Incoming and outgoing calls (in the languages needed)
- General information requests: basic questions regarding dealerships location, cars, options, warranty etc.
- Complaint management: complaints up to a certain level of complexity, no complaints with legal or financial impact ; telematics cases
- Telematics: technical queries related to the vehicle (GPS, Bluetooth, smartphone connection), and online account for those who are already part of our client base (reset password, connection not working, etc.).
**REQUIREMENTS**:
- An active listener
- Bilingual in English & German or Dutch
- Excellent interpersonal skills
- An interest in the Automotive sector is a plus
- Being proactive and dynamic in how you deal with customers
- Commercially business savvy and number oriented
- Shift rotation 08 AM - 08 PM, from Monday to Saturday. 36 hours a week.
**OFFER**:
- Career progression
- Base salary & language bonus
- Monthly performance bonuses
- Medical and life insurance
- 50% of the public transport fee reimbursed
- Access to the restaurant of the company, and to the Work Council.
- Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
Pay: 2,078.00€ - 2,534.00€ per month
-
Customer Service Representative
il y a 4 semaines
Marseille, Provence-Alpes-Côte d'Azur, France Association Régionale pour l'Intégration Temps pleinAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Responsibilities:- Provide top-notch customer...
-
Business Development Representative
il y a 4 semaines
Marseille, Provence-Alpes-Côte d'Azur, France 2S2I Temps pleinCustomer Growth OpportunitiesOur company is seeking a Business Development Representative to identify and pursue new customer growth opportunities. This role will involve developing and executing strategies to expand our customer base and increase revenue.Key Responsibilities:• Develop and execute customer growth strategies• Identify and pursue new...
-
Customer Care CRM Business Analyst
Il y a 5 mois
Marseille, France Ceva Logistics Temps pleinCEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and...
-
Head of Global Customer Care Excellence
Il y a 5 mois
Marseille, France CMACGM Temps pleinLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...
-
Customer Care Solution Operator
Il y a 6 mois
Marseille, France Skeepers Temps plein**SKEEPERS **is a French group that is changing the world of customer experience. With a strong international ambition (offices in Spain, Italy, Germany, but also Brazil, Canada and the USA), **SKEEPERS **helps brands generate value by and for their customers. With its SaaS solutions for influencer marketing, consumer video and live shopping, data marketing...
-
Aog ?aircraft On Ground? Customer Care Team Leader
Il y a 3 mois
Marseille, France AIRBUS HELICOPTERS SAS Temps pleinAirbus Helicopters SAS recrute: Au sein de la division AH Support & Services, vous rejoindrez le Centre de soutien logistique et travaillerez dans l'équipe AOG en tant que responsable de l'équipe AOG Customer Care Communication. La mission principale du département AOG est de remettre les avions des clients en vol lorsqu'ils sont confrontés à une panne...
-
Customer Care Learning
Il y a 5 mois
Marseille, France CMACGM Temps pleinLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...
-
Customer Care Manager
Il y a 5 mois
Marseille, France CMACGM Temps pleinLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...
-
Customer Service Representative
Il y a 5 mois
Marseille, France Eureka Temps pleinEmployer Notre agence EUREKA HANDICAP est une agence d'intérim et de placement CDI, pour les personnes en situation de handicap en région PACA. Nous sommes basés à Marseille et opérons sur l'ensemble de la région PACA dans tous les secteurs d'activité. Position Eureka Handicap recrute pour l'un de ses partenaires basé à Berre L'étang (13) et...
-
Customer Care
Il y a 3 mois
Marseille, France Skeepers Temps pleinPourquoi rejoindre Skeepers ? Chez Skeepers, notre ambition est de connecter les marques et les consommateurs du monde entier grâce à des expériences UGC authentiques. Comment ? En offrant aux consommateurs des expériences d’achat engageantes grâce à une suite de solutions pour les UGC. Rejoignez une équipe de plus de 350 collaborateurs,...
-
Customer Care
Il y a 3 mois
Marseille, France Skeepers Temps pleinPourquoi rejoindre Skeepers ? Chez Skeepers, notre ambition est de connecter les marques et les consommateurs du monde entier grâce à des expériences UGC authentiques. Comment ? En offrant aux consommateurs des expériences d’achat engageantes grâce à une suite de solutions pour les UGC. Rejoignez une équipe de plus de 350 collaborateurs, où...
-
Customer Care Manager F/H
il y a 4 semaines
Marseille, Provence-Alpes-Côte d'Azur, France Walter Learning Temps pleinCompétences requises Pour occuper ce poste, les candidats doivent être passionnés par la relation client et avoir une expérience dans le domaine de l'éducation ou de la formation. Ils doivent également être organisés, autonomes, dynamiques et avoir une excellente capacité de communication écrite, orale et un réel sens du contact humain. Les...
-
Marseille, Provence-Alpes-Côte d'Azur, France Cross Border Talents Temps pleinWe are looking for highly motivated and experienced customer service professionals to join our team in Greece or Portugal.The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in French and English (B2 level).Key responsibilities:Maintain positive relationships with customers through empathetic and...
-
Customer Care
Il y a 6 mois
Marseille, France Skeepers Temps pleinSkeepers is the European leader in shopper engagement solutions. We provide a fully integrated one-stop-shop UGC suite for brands to bond with consumers, amplify reach, boost engagement, drive sales and customer retention. More than 8,000 clients across the globe use our AI-based solutions to generate millions of dollars in additional sales annually. Our...
-
Multilingual Customer Service Representative for Greece or Portugal
il y a 2 semaines
Marseille, Provence-Alpes-Côte d'Azur, France Cross Border Talents Temps pleinWe are looking for a dynamic individual to join our team as a Multilingual Customer Service Representative in Greece or Portugal.This role presents an exciting opportunity to work with customers, develop your skills, and grow professionally. Key Responsibilities:Maintain positive relationships with customersSpeak native French and have at least English B2...
-
Customer Care Manager
Il y a 5 mois
Marseille, France Walter Learning - Marseille Temps plein**L'entreprise** Walter Learning conçoit, produit et diffuse des formations en ligne à destination des professionnels. Le pari de Walter Learning, c’est de proposer un nouveau modèle de formation professionnelle. Walter Learning a commencé à commercialiser son produit en mai 2019. Depuis, l’entreprise a démontré une croissance très forte, sur...
-
Customer Care Specialist
Il y a 3 mois
Marseille, France Skeepers Temps pleinPourquoi rejoindre Skeepers ? Chez Skeepers, notre ambition est de connecter les marques et les consommateurs du monde entier grâce à des expériences UGC authentiques. Comment ? En offrant aux consommateurs des expériences d’achat engageantes grâce à une suite de solutions pour les UGC. Rejoignez une équipe de plus de 350 collaborateurs,...
-
Sales Representative
Il y a 6 mois
Marseille, France Tradexx Ltd Temps plein**Introduction**:We are seeking an enthusiastic and driven Commission-Based Sales Representative to join our dynamic team in the thriving home decor industry. This role is ideal for someone passionate about interior design and eager to represent our unique and high-quality products in the South of France, specifically in cities like Marseille, Nice, St....
-
Customer Care Manager F/H
Il y a 6 mois
Marseille, France Walter Learning Temps pleinDescription du poste Rattaché.e à notre Head of Learning Experience basé à Marseille, nous recherchons un nouveau ou une nouvelle Customer Care Manager dont la mission principale sera d’assurer le suivi de nos apprenants, du début de leur formation à la fin de leur parcours chez Walter. Nos publics cibles - vos futurs interlocuteurs - sont des...
-
Customer Care Specialist
Il y a 3 mois
Marseille, France Skeepers Temps pleinVotre Rôle : En tant que spécialiste de notre solution Avis Vérifiés, vous répondez avec réactivité aux problématiques techniques rencontrées par nos clients sur la plateforme. Enfin, vous jouez un rôle essentiel en fournissant un support technique spécialisé, axé sur l'intégration web et le développement de nos solutions SaaS.Vos Missions : ...