Account Management Lead

Get AI-powered advice on this job and more exclusive features. At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 80 talents across Paris, Barcelona, and New York (and beyond). More than 4 million users already save money every day at 7,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and impact. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us This position is Paris-based. About the B2B Team The B2B team’s mission is to develop and grow Joko’s merchant network, and available offers. The B2B team is divided between our three business lines at Joko: Online, Card-Linked, and Gift Cards. Online: Account Managers manage the portfolio of e‑commerce partners directly with e‑merchants or through our relationship with affiliate marketing platforms. Card‑Linked: Sales team signs Enterprise deals with top‑tier retailers with physical stores, and Account Managers grow long‑lasting partnerships. Gift Cards: Account Managers manage the portfolio of brands and retailers, through relations with providers and in direct relationships with merchants. What you will do Account Management Lead (Online) – play a pivotal role in driving the growth of our Online Business. Lead a team of Account Managers to enhance our e‑commerce portfolio, develop new business opportunities, and manage key projects that support our strategic objectives. You will collaborate with Marketing, Business Operations, Product, Data, and Tech teams to sustain momentum and expand our market presence. Responsibilities Team leadership: Hire, train, and manage a high‑performing team of Account Managers. Business strategy: Optimize Online Business alignment with company goals and oversee a diverse portfolio of 3,000+ partners. Commercial: Negotiate competitive deals and special offers with brand partners. Leverage Joko's features like BNPL and coupons to create new business opportunities. Performance tracking: Collaborate with Marketing and Data to monitor partnership performance and analyze market trends. Relationship management: Build strong relationships with partners through regular events and meetings. Support international expansion, starting with the US using French partnerships. Process improvement: Work with Product and BizOps to build solid foundations, improve processes, and design commercial and onboarding strategy. Marketing collaboration: Establish a robust communication roadmap to reach users with top brands. Who we're looking for Preferred experience: at least 5–7 years in business roles (client‑facing roles in a startup or tech industry, finance or consulting); management experience is a plus. Education: Graduated from a top‑tier business or engineering school. Entrepreneurial Spirit: Passion for starting from scratch, embracing challenges, being hands‑on, ambitious, and an effective problem‑solver. Independence: Autonomous project management from inception to completion, setting and exceeding high standards. Business sense: Quick grasp of people's needs, surpass goals, and close deals. Analytical skills: Love analyzing data and making informed decisions. Energy: Thrive on connecting with new people, active listening, crafting solutions. Efficiency: Proficiency with productivity tools and delivering on time with many stakeholders. Mindset: Entrepreneurial mindset, love challenges, welcome feedback, constantly learning, high adaptability, organization, autonomy. Languages: Fluent in French and English (written and spoken). Our perks At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: Flexible remote: If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space. Work from anywhere: Full‑time employees can work from most countries for up to 3 months per year. A budget for remote work equipment. A Swile card for meals (if you are based in France). Frequent team events and in‑person gatherings every quarter. Premium health insurance (Alan Blue, in France) – full‑time only. A ClassPass subscription to stay in shape wherever you are – full‑time only. …and much more, check the full list here Hiring process Intro call: Quick screening with the Hiring Manager or a recruiter. Step 1 – Team interview (45 min): Conversation with two Joko team members. Step 2 – Role‑specific assessments: Case study or technical interviews. Step 3 – Founders interview (45 min): Conversation with two founders. References: Up to five calls with former colleagues or managers. Optional coffee with team members to experience our culture. Seniority level Mid‑Senior level Employment type Full‑time Job function Business Development and Sales Industries Technology, Information and Internet Referrals increase your chances of interviewing at Joko by 2x #J-18808-Ljbffr