Account Management Lead

Account Management Lead (Card-Linked) Join to apply for the Account Management Lead (Card-Linked) role at Joko. At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 80 talents across Paris, Barcelona, and New York (and beyond). More than 5 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI‑powered shopping assistant to help users find the best products by price, quality, and impact. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. About the Card‑Linked Team The Card‑Linked team helps retailers acquire and retain customers by offering in‑store offers to our 5M+ users, leveraging banking data to personalize each offer. We partner with around 100 top‑tier French retailers (including Carrefour, Decathlon, Leroy Merlin, and Sephora) and have achieved 4× growth over the past three years. About the Role As Account Management Lead (Card‑Linked), you will play a pivotal role in driving the growth and success of our existing partnerships. You’ll lead a team of three Account Managers (with the ambition to grow to six full‑time hires), guiding them to deliver best‑in‑class results, identify new growth opportunities, and oversee key strategic projects that support our business objectives. You’ll report to and work closely with the VP Card‑Linked, collaborating cross‑functionally with Marketing, Business Operations, Finance, Product, and Data teams to ensure strategic alignment and sustained growth. Key Responsibilities Team leadership: hire, train, and develop a high‑performing Account Management team. Set clear goals, provide ongoing coaching, and foster a culture of accountability, collaboration, and excellence. Commercial excellence: support your team by taking part in key negotiations with our top partners; build strong and long‑lasting relationships with partners (CMOs and senior marketing stakeholders across retail and e‑commerce). Performance tracking: define and own the team’s revenue targets and OKRs. Partner with the VP Card‑Linked to build quarterly plans and collaborate with internal teams (marketing, product, ops, data) to drive execution. Revenue operations: ensure we have all the right processes in place (revenue forecasts, CRM management, etc.) to keep growing with the right fundamentals; optimise cashed‑in revenue. Work closely with Business Operations and Finance teams to develop and implement these processes. Strategic projects: lead cross‑functional initiatives to improve our partner value proposition, pricing models, and internal efficiency. Who We’re Looking For Preferred experience: at least 6–8 years of experience in business roles (client‑facing roles in a startup or in the tech industry, in finance or in consulting), preferably in Sales or Account Management. Education: graduate from a top‑tier business or engineering school. Entrepreneurial spirit: passion for starting from scratch, embracing challenges, being hands‑on, ambitious, and an effective problem‑solver. Independence: capable of autonomous project management from inception to completion, setting and exceeding high standards, and ensuring project success. Business sense: keen ability to quickly grasp people’s needs, surpass goals, and close deals. Analytical skills: love analyzing data and making informed decisions. Energy: thrive on connecting with new people. Strength lies in active listening and crafting solutions to tackle challenges. Efficiency: fond of productivity tools and able to deliver on time on projects with many stakeholders. Mindset: welcome feedback, love constantly learning and getting better. Strong capacity for adaptation, organization, and autonomy. Always goes the extra mile. Languages: fluent in French and English (written and spoken). Managerial experience is a strong plus. Knowledge of the media & ad‑tech ecosystem is a plus. This role is based in Paris. Benefits and Perks Flexible remote: If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space. Work from anywhere: Full‑time employees can work from most countries in the world for up to 3 months per year. A budget for remote work equipment. A Swile card for meals (if based in France).Frequent team events and in‑person gatherings every quarter. Premium health insurance (Alan Blue, France) – full‑time only. A ClassPass subscription to stay in shape wherever you are – full‑time only. …and much more. Check the full list here Hiring Process Intro call: Quick screening with the Hiring Manager or a recruiter. Step 1 – Team interview (45 min): Conversation with two Joko team members. Step 2 – Role‑specific assessments: For non‑tech roles: take‑home case study followed by a 45 min debrief. For tech roles: live technical interviews (coding interview + system design interview). For research internships: additional round may involve analyzing and presenting a research paper. Step 3 – Founders interview (45 min): Conversation with two of our founders. References: Up to five calls with former colleagues or managers. Optional coffee with team members to get a feel for our culture. Additional Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Business Development and Sales Industries: Technology, Information and Internet Location: Paris, Île‑de‑France, France Referrals increase your chances of interviewing at Joko by 2x. Get notified about new Account Management Specialist jobs in Paris, Île‑de‑France, France. #J-18808-Ljbffr