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Strategic Technology Consultant
il y a 1 mois
Overview
The Strategic Technology Consultant at Microsoft plays a pivotal role in aligning technology solutions with customer missions and outcomes. This technical sales role acts as a technology mentor, aiding customers in digital transformation through industry focus and Microsoft's collective power. The consultant manages senior technology relationships, acting as a Virtual CTO to guide the customer's CIO/CTO/CDO. They lead communication and goal alignment across the technology team, ensuring effective customer success.
Responsibilities
Customer and Industry Insights
- Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise (e.g., level 200) related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning.
- Ensures that all levels of the organization challenge customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights.
Trusted Advisor
- Provides Account thought leadership inclusive of information technology (IT), business strategy knowledge, and technology landscape, and shares best practices internally while providing coaching to subsidiary resources.
- Leverages account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams.
Technology Strategy Formulation
- Leads analysis of overall customer needs, outcomes, and blockers.
- Determines key stakeholders for driving execution on the largest and/or most complex accounts.
Technology Sales: Demand Generation and Orchestration
- Creates, develops, and drives opportunities based on industry best practices, presents opportunities to the customer, and creates demand.
- Develops a plan, within a broader strategy, to create and qualify a set number of opportunities for product sales, solutions sales, or consumption.
Differentiated Value Proposition
- Acts as the customer's Technology Mentor in established relationships with a line-of-business leader or senior executive within a large-scale or high-impact customer organization senior leaders, including technical decision makers (TDMs) and/or Business Unit leaders at the C-level (e.g., HR, Risk, Finance leadership).
- Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer needs.
Mapping and Account Planning
- Helps customer technical specialists build the message to sell Microsoft offerings to other parts of their business or end users.
- Creates stakeholder maps for accounts, determines, and orchestrates a coverage plan, and builds out an execution framework across multiple Rooms of the House of the customer.
Education and Thought Leadership
- Leads customer technology engagement by engaging and influencing technical resources of customer, partner, and Microsoft towards customer's business transformation.
- Delivers regular (e.g., quarterly, monthly) industry/technology briefings to customer technology senior decision-makers technical teams.
Benefits
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect