Commercial Inside Sales Specialist
il y a 4 semaines
We are seeking a driven Inside Sales Service Specialist to enhance our service sales performance.
In this role, you will play a crucial part in identifying and pursuing commercial opportunities to offer service agreements to our diverse range of professional clients.
Key Responsibilities:
- Gain a thorough understanding of our services and demonstrate the advantages of service agreements to foster growth.
- Examine client records for machines lacking contracts or those due for renewal.
- Engage with targeted databases through email outreach and phone communications to propose initial service agreements or renewals.
- Identify and relay information to appropriate contacts, including influencers and decision-makers.
- Evaluate leads to convert them into viable opportunities.
- Guide clients, convert leads, and coordinate appointments for service teams regarding identified prospects.
- Maintain daily reporting of activities, update opportunities, and manage client information in our CRM system.
- Collaborate daily with field service teams, including Technicians and Service Managers, as well as Customer Care and Commerce departments.
- Occasionally assist with administrative tasks related to contract management as required.
Essential Skills:
- Customer-centric and service-oriented mindset.
- Strong analytical and organizational abilities.
- Proactive approach with a focus on achieving objectives.
- Exceptional communication and interpersonal skills.
- Ability to efficiently manage multiple tasks.
- Proven teamwork capabilities.
- Familiarity with SAP and CRM systems, particularly Salesforce, along with proficiency in MS Office.
- Fluency in French, with professional proficiency in English being essential.
- A minimum of 2-3 years of experience in B2B customer service or commercial roles.
- Knowledge of the leasing or banking sectors is advantageous.
Position Overview:
This is a hybrid role that combines remote work with in-office responsibilities.
About Nilfisk Group:
Nilfisk is dedicated to providing top-notch cleaning equipment and solutions for professional and industrial markets. Our mission is to facilitate sustainable cleaning practices globally, enhancing the quality of life. We are transitioning from a product-centric model to a customer-focused organization, investing in innovative technologies and intelligent data utilization to better serve our clients and build lasting loyalty.
Join us in our mission for a cleaner future.
At Nilfisk, we recognize the critical importance of cleanliness in health and safety. We are at the forefront of this evolution through our commitment to technology and innovation. Our collaborative team environment fosters support and shared goals across a dynamic organization. We encourage you to express your ideas and showcase your talents, enabling you to thrive with a hands-on approach and the ambition to bring innovative concepts to fruition. At Nilfisk, you can lead, innovate, and collaborate towards a cleaner future.
We value diversity and equality within an inclusive workplace and welcome all individuals to apply for our positions, regardless of their background.
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