Senior Procurement Consultant for Amazon Business Solutions

il y a 5 jours

Clichy, Île-de-France Amazon EU SARL (FR) Temps plein

Rôle et responsabilités

Le Senior Solution Consultant pour notre équipe de services professionnels Amazon Business est chargé(e) de travailler avec des clients d'affaires à un niveau senior (CPO, CFO, CTO) pour évaluer leurs besoins et leurs exigences, en tenant compte de leur processus d'achat jusqu'à la facturation et de leurs systèmes, et en leur conseillant sur la manière de mettre en œuvre efficacement la solution Amazon Business. Il/Elle fournira des expertises en matière de systèmes, de processus et de solutions, telles que les intégrations de commande, les solutions de recherche intégrées, l'émission d'imprimées électroniques, l'authentification unique, etc., ainsi que des stratégies fonctionnelles et organisationnelles pour aider les clients à atteindre leurs objectifs commerciaux. Il/Elle travaillera en étroite collaboration avec diverses équipes Amazon internes pour transmettre les besoins et les exigences des clients et pour faire progresser et prioriser les solutions pour les clients. L'idéal(e) candidat(e) apprécie les défis, a de l'expérience dans la résolution de problèmes, travaille avec une grande variété de parties prenantes, a une expérience en Procure 2 Pay (P2P) ou Source to Pay, incluant des plateformes comme Coupa et Ariba, et a une preuve de rendement de la réalisation et de l'excédent des objectifs de programme et de cibles de revenus.

Les principales responsabilités du poste incluent :

  • Engager les responsables des clients, incluant la direction de l'approvisionnement, la direction financière et la direction technique pour comprendre leurs points de douleur, stratégies et objectifs pour l'achat, la finance et la digitalisation
  • Effectuer une analyse approfondie des processus internes d'achat jusqu'à la facturation des clients pour comprendre leurs besoins et leurs exigences
  • Agir comme conseiller(e) en confiance pour les clients en leur fournissant des recommandations pour la manière dont Amazon Business peut apporter une valeur à leurs stratégies, processus et outils
  • Construire des relations avec les clients et obtenir leur engagement pour mettre en œuvre la solution Amazon Business
  • Transmettre les besoins et les exigences des clients aux équipes internes d'Amazon, incluant la commercialisation, la gestion de produit, la gestion technique et la gestion des catégories, ainsi que la direction
  • Participer activement à la définition d'approches innovantes pour résoudre les problèmes des clients et présenter celles-ci à la direction Amazon pour prioriser les solutions pour les clients et accroître la croissance
  • Conduire l'évaluation des projets par rapport aux indicateurs clés de performance (KPI) précédemment définis et atteindre ou dépasser les cibles pour les clients et l'adoption de dépenses

Jour d'une vie

L'un des premiers contacts du jour est un appel avec le responsable du compte d'un client sur lequel vous avez été affecté, pour s'aligner sur l'approche du projet et la date du démarrage. Votre prochain appel est avec un grand client stratégique qui souhaite intégrer techniquement avec Amazon Business mais qui n'est pas sûr du modèle de solution exact. Vous effectuez une analyse approfondie avec le client de ses besoins et de sa configuration actuelle d'approvisionnement. Ensuite, vous fournissez des conseils au client pour la solution Amazon Business la plus adaptée en faisant appel à vos connaissances expertes en approvisionnement et aux fonctionnalités d'Amazon Business. L'après-midi est réservé à une réunion interne pour présenter une idée innovante à la direction pour simplifier le ensemble de solutions des clients. Vous terminez par la planification des engagements avec les clients pour la fin de la semaine et la revue de vos objectifs.

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