Tech Support Advisor with French

il y a 3 semaines


Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps plein
About the Role

We are seeking a highly skilled Tech Support Advisor with expertise in French to join our team. As a Tech Support Advisor, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary language will be French, and you will be required to communicate effectively with clients in this language.

Key Responsibilities
  1. Provide technical support to clients via phone, email, and chat
  2. Resolve customer issues in a timely and professional manner
  3. Collaborate with internal teams to resolve complex technical issues
  4. Develop and maintain knowledge of our products and services
  5. Meet or exceed customer satisfaction targets
Requirements

To be successful in this role, you will need:

  1. Native or near-native fluency in French
  2. Excellent communication and interpersonal skills
  3. Ability to work in a fast-paced environment
  4. Strong problem-solving and analytical skills
  5. Knowledge of technical support principles and practices
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply for this exciting opportunity.



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