French Advisor for Travel Reservations with GDS
il y a 4 jours
Why work with us?
We are a dynamic and multilingual team in Lisbon, part of a global company that puts its people at the heart. We are looking for a Customer Advisor to provide superb customer experience. You will develop valuable business skills while gaining a privileged view and know-how inside the tourism industry.
Your mission at Capijobnew
At Capijobnew, your contribution will make a difference in the business of our clients and the life of their customers. Your project is a French online travel agency with a customer-oriented policy, that provides the best meets and expectations of enthusiastic travelers. Your mission is to create enthusiasm around our clients' services and solve with precision and efficiency emerging issues that customers may face. You will ensure excellent service standards and maintain high customer satisfaction while enjoying every day on the job.
What you will be doing at Capijobnew
As a Customer Advisor, you will:
- Manage reservations in a back-office capacity (ticket issuing, modification and cancellation of reservations).
- Assist customers in the after-sales process by answering inquiries regarding their reservations and manage potential requests about travel dates, promotional campaigns, among others.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Provide excellent customer service by managing expectations and claims in a very positive, polite and diplomatic way.
- Handle inquiries and provide timely responses according to the company's policy.
- Ensure that the degree of satisfaction meets the customer and company needs.
What we are looking for
Your natural talent for helping people and ability to think on your feet will get you far in your journey with us. You are customer-oriented and can adapt seamlessly to different types of people. Likewise, it is important that you can multitask, prioritize, and manage time effectively. We'll be a great match if you:
- Are native or proficient in French (C2) and fluent in English (B2).
- Can demonstrate previous experience with GDS tools like Amadeus, Galileo, or Sabre.
- Have excellent communication skills coupled with empathy and team spirit.
- Love to identify the customers' needs and propose fast solutions.
- Would like to develop your personal qualities within a professional environment.
- Appreciate our values of recognition, integrity, unity, commitment, and you are eager to create the 'wow' too.
What we offer
Competitive wages (14 monthly payments per year)
Meal allowance paid in voucher card (net)
Performance bonus
Health insurance with a dental plan (after 6 months contract)
Relocation package: shared accommodation and flight reimbursement
Who we are
Capijobnew is a French multinational BPO company that is making business more human for the world's most exciting brands. By choosing Capijobnew, you will be part of a family of over 95,000 game-changers from more than 190 locations in 51 countries. Join us at Capijobnew Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.
If this sounds like you, join us Capijobnew Portugal is an equal opportunity employer. Capijobnew considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
-
French Advisor for Travel Reservations with GDS Expert
Il y a 5 minutes
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps plein{"title": "Customer Service Representative for Travel Agency", "description": "At Capijobnew, we are seeking a skilled Customer Service Representative to join our team in Lisbon. As a French Advisor for Travel Reservations with GDS, you will be responsible for managing reservations, assisting customers with inquiries, and providing excellent customer...
-
French Travel Advisor
il y a 4 jours
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinFrench Advisor for Travel Reservations with GDSAre you passionate about helping others and have a knack for problem-solving? We're looking for a skilled French Advisor to join our team at Capijobnew. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their travel reservations are...
-
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Work with UsWe are a dynamic and multicultural team at Capijobnew, a leading provider of business process outsourcing solutions. Our mission is to make business more human for the world's most exciting brands. As a Customer Advisor, you will be part of a fast-paced environment, working with a diverse pool of engaging projects for some of the most...
-
French Travel Advisor
il y a 3 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Work with UsWe are a dynamic and multilingual team at Capijobnew, dedicated to providing exceptional customer experiences. As a French Travel Advisor, you will be part of a global company that values its people and offers opportunities for growth and development.Your MissionYour primary responsibility will be to provide superb customer service to our...
-
French Airline Reservations Advisor
il y a 4 jours
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Work with UsWe are a dynamic and global company that values its people. As a Booking Advisor, you will be part of a multicultural team that is passionate about delivering exceptional customer experiences. Our clients are leading brands in the travel industry, and we are looking for talented individuals to join our team.Your MissionAs a Booking Advisor,...
-
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Choose UsWe are a dynamic and multilingual team in Lisbon, Portugal, seeking a Customer Advisor to provide exceptional customer experience. As a valued member of our team, you will develop valuable business skills and gain a unique perspective on the tourism industry.Your MissionYour primary responsibility will be to create enthusiasm around our clients'...
-
French Airline Reservations Advisor
Il y a 3 minutes
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Work with UsWe are a dynamic and multilingual team in Lisbon, seeking a talented Booking Advisor to provide exceptional customer experience through inbound calls and social media chat. As a valued member of our team, you will have the opportunity to work with a global company that prioritizes its people and offers a unique perspective on the tourism...
-
French Travel Consultant
il y a 4 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Work with UsWe are a dynamic and multilingual team at Capijobnew, dedicated to providing exceptional customer experiences for our clients. As a Customer Advisor, you will play a vital role in delivering outstanding service to our customers, ensuring their needs are met and exceeded.Your MissionYour primary responsibility will be to manage reservations,...
-
French Travel Consultant
il y a 4 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Work with UsWe are a dynamic and multilingual team in Lisbon, part of a global company that values its people. We are looking for a Customer Advisor to provide exceptional customer experiences.Your MissionYour project is a French online travel agency with a customer-centric approach. Your mission is to create enthusiasm around our clients' services and...
-
French Travel Consultant
il y a 2 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Work with UsWe are a dynamic and multilingual team at Capijobnew, dedicated to providing exceptional customer experiences for our clients. As a Customer Advisor, you will play a vital role in delivering top-notch service to our customers, ensuring their needs are met and exceeded.Your MissionYour primary responsibility will be to manage reservations,...
-
French Customer Service Representative for Capijobnew
il y a 2 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Choose UsWe are a dynamic and multilingual team in Lisbon, part of a global company that values its people. We are looking for a Customer Advisor to provide exceptional customer experience and develop valuable business skills in the tourism industry.Your MissionAs a Customer Advisor, you will be responsible for managing reservations, assisting customers...
-
French Travel Agency Specialist
il y a 3 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinJoin Our Team as a French Travel Agency SpecialistWe are seeking a highly skilled and customer-oriented French Travel Agency Specialist to join our team at Capijobnew. As a key member of our online travel agency, you will be responsible for managing reservations in a back-office capacity, ensuring seamless customer experiences.Key Responsibilities:Manage...
-
Tech Support Advisor with French
il y a 3 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinAbout the RoleWe are seeking a highly skilled Tech Support Advisor with expertise in French to join our team. As a Tech Support Advisor, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary language will be French, and you will be required to communicate effectively with clients in this...
-
French Customer Service Representative
il y a 3 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Work with UsWe are a dynamic and multilingual team in Lisbon, part of a global company that values its people. We are looking for a Customer Advisor to provide exceptional customer experiences.Your MissionYour project is a French online travel agency with a customer-centric approach. Your mission is to create enthusiasm around our clients' services and...
-
French Airline Reservations Specialist
Il y a 25 minutes
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinJob Opportunity: French Booking Advisor for an Airline Reservations ProjectWe are seeking a highly skilled and multilingual Booking Advisor to join our team at Capijobnew. As a key member of our Inbound Calls and Social Media chat team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage...
-
French Airline Reservations Specialist
il y a 4 jours
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinJoin Our Team as a French Booking AdvisorWe are seeking a highly skilled and multilingual Booking Advisor to provide exceptional customer service to our clients through inbound calls and social media chat. As a key member of our team, you will be responsible for managing reservations, providing accurate information, and ensuring a seamless customer...
-
French Customer Service Representative
il y a 4 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Work with UsWe are a dynamic and multilingual team in Lisbon, part of a global company that values its people. We are looking for a Customer Advisor to provide exceptional customer experiences.Your MissionYour project is a French online travel agency with a customer-centric approach. Your mission is to create enthusiasm around our clients' services and...
-
French Airline Reservations Specialist
il y a 2 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinJoin Our Team as a French Booking AdvisorWe are seeking a highly skilled and multilingual Booking Advisor to provide exceptional customer service to our clients through inbound calls and social media chat. As a key member of our team, you will have the opportunity to develop valuable business skills and gain a deep understanding of the tourism industry.About...
-
French Customer Service Representative
il y a 4 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinWhy Work with UsWe are a dynamic and multilingual team in Lisbon, part of a global company that values its people. As a Customer Advisor, you will provide superb customer experience and develop valuable business skills while gaining a privileged view of the tourism industry.Your MissionYour project is a French online travel agency with a customer-oriented...
-
Tech Support Specialist with French Language Skills
il y a 4 semaines
Cannes, Provence-Alpes-Côte d'Azur, France Capijobnew Temps pleinUnlock Your Potential as a Tech Support Advisor with FrenchWe are seeking a highly skilled Tech Support Advisor with native or near-native French language proficiency and fluent English skills to join our team in Lisbon. As a Tech Support Advisor, you will be responsible for providing exceptional customer support to our clients, resolving technical issues,...