Guest Relations Manager
il y a 4 jours
At Accor Hotels, we are seeking a highly skilled Guest Relations Manager to join our team. As a key member of our front office team, you will be responsible for maintaining the highest level of guest recognition and satisfaction.
Key Responsibilities:- Collate and maintain accurate guest history records
- Coordinate VIP recognition and complaints handling
- Provide exceptional public relations image as set down by hotel management
- At least 3 years of experience in a similar role in an international 5-star hotel
- Excellent presentation skills and proactive approach
- High flexibility and ability to work under pressure
- Fluent in Thai and English communication skills
- Employee benefit card offering discounted rates at Accor hotels worldwide
- Opportunity to develop your talent through Accor's learning programs
- Chance to grow within your property and across the world
We are committed to making a positive impact on our community through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
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