Guest Relations Manager

il y a 4 jours


Paris, Île-de-France Accor Hotels Temps plein
Job Title: Guest Relations Manager

At Accor Hotels, we are seeking a highly skilled Guest Relations Manager to join our team. As a key member of our front office team, you will be responsible for maintaining the highest level of guest recognition and satisfaction.

Key Responsibilities:
  • Collate and maintain accurate guest history records
  • Coordinate VIP recognition and complaints handling
  • Provide exceptional public relations image as set down by hotel management
Requirements:
  • At least 3 years of experience in a similar role in an international 5-star hotel
  • Excellent presentation skills and proactive approach
  • High flexibility and ability to work under pressure
  • Fluent in Thai and English communication skills
Benefits:
  • Employee benefit card offering discounted rates at Accor hotels worldwide
  • Opportunity to develop your talent through Accor's learning programs
  • Chance to grow within your property and across the world

We are committed to making a positive impact on our community through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.


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