Guest Relation Agent

Il y a 2 mois


Paris, Île-de-France Club Med Temps plein
Job Title: Guest Relation Agent

Job Summary:

We are seeking a highly skilled Guest Relation Agent to join our team at Club Med. As a key member of our Front Desk team, you will be responsible for ensuring the well-being of our guests and providing exceptional customer service.

Key Responsibilities:
  • Monitor guest stays and ensure their loyalty through proactive communication and problem-solving.
  • Provide translation services, information about the Village and its surroundings, and respond to guest requests in a timely and professional manner.
  • Support the Front Desk team to facilitate a seamless guest experience.
  • Identify opportunities to drive additional sales and inform your Manager of any service malfunctions or guest complaints.
Requirements:
  • Sociable and able to build trusting relationships with guests.
  • Helpful and attentive, with a focus on finding solutions for our guests.
  • Multilingual, with a strong command of at least two languages.
What We Offer:

As a Guest Relation Agent at Club Med, you will benefit from our comprehensive training program, opportunities for career growth, and a dynamic work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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