Sales Support Specialist
il y a 8 heures
We are a global hospitality leader, welcoming individuals as they are and offering a wide range of job opportunities that match their personalities. Our goal is to support our employees in their growth and learning, ensuring that work brings purpose to their lives. At Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Job DescriptionAs part of our Sales Luxury & Lifestyle Middle East, India & APAC Team, the Insight Sales Specialist will assist the Executive Director of Sales and their direct reporting line with sales-related elements in their day-to-day sales activities. The key role of the Insight Manager Sales is to support the day-to-day Ground Sales requirements of the department via client inquiries handling, external client online sales trainings (Brands, Hotels openings, Event management support).
Key Responsibilities- Manage and respond to emailed sales leads & travel partners inquiries in a timely manner.
- Assist the Directors of Sales Luxury & Lifestyle in the covered regions with their sales requirements.
- Organize and conduct sales presentations to Travel Partners.
- Communicate efficiently with respective hotels.
- Update CRM system with updated database information and Groups leads.
- Generate sales reports based on requirements.
- Assist Luxury Sales Team members with Events organizations and invitation processes.
- Ensure accurate luxury sales data generated and updated at hotel level.
- Support deployment and follow-ups of Loyalty Programs.
- Attend weekly activity review meetings with Executive Director Luxury Sales – Middle East, India & APAC and prepare monthly reports as and when requested by the Executive Director Luxury Sales – Middle East, India & APAC.
We are looking for a candidate with:
- Typical Background: ~2 to 3 years of experience in Luxury Sales/Meetings & Events at hotel or Regional/Global Sales Level.
- Presentation & English Skills.
- Event Management Skills.
- Administrative skills in using Microsoft tools.
The ideal candidate should possess:
- Accountable, team player, ability to build relationships, work in a matrix environment and with various stakeholders across all levels.
- Ability to manage multiple priorities.
- Fluent English (Arabic or Chinese is a plus).
- Excellent communication skills.
- Organizational skills.
- Agile, Innovative, entrepreneurial thinking.
- Ability to manage several topics and files at the same time.
- Empathy, ability to convince.
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