Senior Technical Account Manager

il y a 1 jour


Paris, Île-de-France UiPath Temps plein
Unlock Business Potential with UiPath

As a Senior Technical Account Manager at UiPath, you will play a critical role in helping our customers achieve exceptional business value through automation. Our Enterprise Success team is dedicated to guiding our customers in designing and managing their UiPath business automation platform, ensuring they maximize their return on investment.

Key Responsibilities:
  • Take ownership of customer technical success with the UiPath Platform
  • Be a core member of the UiPath account team, accountable for technical workstreams that help customers strategize and execute adoption plans
  • Proactively engage and influence customers, providing embedded technical advisory and guiding the technical maturity of their automation programs
  • Enable customers' technical stakeholders on UiPath Platform best practices relevant to their unique automation pipelines, program objectives, environments, and constraints
  • Collaborate with UiPath Product Support and other subject matter experts to manage, facilitate, communicate, and bring to positive closure escalated support incidents
Requirements:
  • 5+ years of experience in programming.NET / Java applications (C#, C++, VB, Java or Powershell), SaaS and Cloud experience a benefit
  • Fluency in written and spoken English and French is required
  • Relevant work experience with progressive responsibility in customer-facing, technical account management or technical consulting roles
  • Strong analytical and problem-solving skills, self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption

We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes.



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