Software Support Specialist

Role OverviewAs a Senior R&D Software Support Specialist at Dassault Systèmes, you will play a key role in improving the DELMIA Quintiq software by performing detailed root-cause analysis of complex software problems.Key Responsibilities:Conduct thorough analysis of software issues to identify root causes and develop effective solutions.Collaborate with...

Join our team as a Software Support Specialist and take on the challenge of delivering exceptional technical expertise to our customers. Your responsibilities will include:Providing superior technical support to users, customers, and partners through timely and effective issue resolution.Ensuring customer satisfaction by owning and handling customer requests...

Role OverviewWe are seeking a highly skilled Software Support Specialist to join our team at Dassault Systèmes. As a key member of our customer success team, you will be responsible for providing exceptional technical support to our premium customers.Key ResponsibilitiesProvide timely and effective technical support to customers, ensuring their issues are...

Job DescriptionAs a Senior R&D Software Support Specialist at Dassault Systèmes, you will play a key role in improving the DELMIA Quintiq software by performing detailed root-cause analysis of complex software problems.ResponsibilitiesConduct thorough root-cause analysis of complex software issues to identify and resolve problems.Collaborate with the...

Role OverviewAs a Senior R&D Software Support Specialist at Dassault Systèmes, you will be responsible for improving the DELMIA Quintiq software by performing detailed root-cause analysis of complex software problems.Key ResponsibilitiesConduct thorough analysis of software issues to identify root causes and develop effective solutions.Collaborate with...

Role Description & ResponsibilitiesAs a Software Support Engineer at Dassault Systèmes, you will play a critical role in ensuring customer satisfaction through superior technical expertise. Your responsibilities will include:Providing timely and effective support to customers, addressing their requests, and monitoring usage to ensure seamless...

Role Description & ResponsibilitiesAs a Software Support Engineer at Dassault Systèmes, you will be responsible for delivering exceptional technical expertise to our customers, ensuring their satisfaction and promoting best practices through interaction and collaboration.End-to-end ownership and handling of customer requests, from opening to closure, to...

Role Description & ResponsibilitiesAs a Software Support Engineer at Dassault Systèmes, you will play a critical role in ensuring customer satisfaction through superior technical expertise. Your responsibilities will include:Providing exceptional technical support to customers, responding to requests, monitoring usage, and gathering feedback to drive...

Role OverviewAs a Software Support Engineer at Dassault Systèmes, you will play a crucial role in ensuring customer satisfaction through superior technical expertise. Your responsibilities will include answering requests, monitoring usage, listening to feedback, and communicating improvements.Key ResponsibilitiesEnd-to-end ownership and handling of customer...

Software Implementation SpecialistDassault Systèmes is seeking a highly motivated Software Implementation Specialist to contribute to the organization's success. The ideal candidate will have experience in configurations, customizations, upgrades, new development, and integrations primarily related to ENOVIA platform applications.Key Responsibilities•...

Customer Success Specialist Role DescriptionYour key responsibilities will include, but not limited to:Develop and maintain superior technical expertise to ensure user, customer, and partner satisfaction through prompt request handling, efficient issue resolution, and effective communication of improvements.Take end-to-end ownership of customer requests from...

About the Role:The Technical Support Specialist will be a key member of our team, providing technical expertise to internal and external customers. This role requires a strong understanding of database systems, software applications, and technical troubleshooting.Key Responsibilities:Provide technical support to customers via phone, email, or chatDiagnose...

Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Dassault Systèmes. As a Technical Support Specialist, you will be responsible for providing technical support to internal and external customers, managing work requests, and developing fixes or SQL scripts to resolve customer problems.Key ResponsibilitiesProvide...

Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Dassault Systèmes. As a Technical Support Specialist, you will be responsible for providing technical support to internal and external customers, managing work requests, and developing fixes or SQL scripts to resolve customer problems.Key ResponsibilitiesProvide technical...

Software Development SpecialistAs a Software Development Specialist for Dassault Systèmes, you will design and develop software to provide world-class applications, services, and technologies delivering experiences and value to end-users. Your role will involve continuously improving deliveries based on usage and user feedback.Key Responsibilities:• Build...

Software Implementation SpecialistDassault Systèmes Global Services is seeking a highly motivated individual to contribute to the organization through their technical, functional, and consulting skills. The ideal candidate will have experience in configurations, customizations, upgrades, new development, and integrations primarily related to apps in 3DSpace...

About the RoleWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the primary contact between first/second line support and core engineering teams.Key responsibilities include:Providing support for internal and external customersManaging work requests that describe issues, software bugs or...

Job SummaryThe Technical Support Specialist will be a key member of our team, providing technical support to internal and external customers. This role requires a strong analytical mind and excellent communication skills to resolve complex technical issues.Key ResponsibilitiesProvide technical support to internal and external customers via phone, email, and...

Unlock Your Potential as a Software Implementation SpecialistBecome part of DELMIA Apriso Services Team as a highly skilled Software Expert. You will be primarily responsible for the development, configuration and delivery of solutions for international manufacturing companies focusing on the German market. You will work closely with clients and address...

Unlock your potential with Dassault Systèmes, a global leader in Scientific Software Engineering as a Customer Support Specialist for DELMIAWorks in Shanghai, China.Role Description & ResponsibilitiesAs a Customer Support Specialist, you will respond to and resolve incoming customer and partner questions, inquiries, and problems received via phone, email,...