Quality Assurance Specialist

il y a 4 semaines

Nice, Provence-Alpes-Côte d'Azur, France Amadeus Temps plein

Job Title

Quality Assurance Engineer - Hospitality Channel Management

Business Overview

Are you ready to be part of a thriving hospitality sector? We are seeking a skilled QA Engineer to become a vital member of our Amadeus Channel Manager Direct (ACMD) team and contribute to the development of our innovative cloud-native Channel Manager solution.

The Channel Manager plays a crucial role in linking numerous hotels with various distribution platforms. Its primary function is to streamline the distribution of Availability, Rate, and Inventory (ARI) alongside Reservation delivery from a multitude of OTAs, Wholesalers, Tour Operators, Channel Managers, and Meta Partners, including prominent names like Expedia, Ctrip, and Agoda.

This component is essential, requiring high availability and the capability for significant scalability to support our ambitious growth objectives.

Key Design Features of ACMD:

  • Speed, scalability, and reliability to handle 20 million ARI events daily.
  • Ability to facilitate necessary orchestration, data model translation, and message conversion between ACMD and partners.

By becoming part of this team, you will explore a cutting-edge architecture, gain extensive technical and functional knowledge in a global setting that embraces the best practices from both TravelClick and Amadeus cultures, serving our iHotelier CRS (Central Reservation System) for mid-sized chains and our Enterprise-grade CRS.

Your Core Responsibilities

General Accountabilities:

  • Possess the necessary technical and functional expertise in your field, understanding how Amadeus operates within your area.
  • Operate within established procedures or guidelines while providing insights to influence decisions in your domain. Propose new solutions and enhancements by analyzing various information sources.
  • Work with a moderate level of guidance and direction from your manager.

Specific Accountabilities:

Testing Strategy

  • Participate in specification and architecture reviews, offering feedback on potential impacts, risks, issues, or gaps based on your experience.
  • Develop a comprehensive test strategy and plan that includes test cases (both functional and non-functional), ensuring alignment with specifications and customer requirements.
  • Ensure that the test strategy complies with CI/CD guidelines, Green IT standards, and all quality protocols (SDL, STDL), as well as industry best practices (ISTQB, etc.).

Testing Expertise

  • Create test cases and develop test scripts.
  • Set up the testing environment, prepare test data, and execute test cases.
  • Provide sign-off (go/no-go) on features tested based on established exit criteria.
  • Continuously evaluate the need to add, update, or remove test cases in the existing regression and CI/CD pipeline as new product features are introduced and based on performance metrics.
  • As part of maintenance tasks, investigate PTRs, test fixes, and enhance test suites accordingly.

Test Automation

  • Evaluate the necessity to automate a subset of (or all) test scripts.
  • Utilize the test automation framework and contribute to its enhancement.

Defect Management

  • Report defects for software or documentation, assigning appropriate severity levels based on the issue's significance, and provide relevant details for resolution.
  • Verify defect fixes and provide go/no-go decisions for production defect loads.

Reporting

  • Communicate test activities to the line organization, software developers, and product definition analysts.
  • Ensure visibility on testing campaigns and milestones to all stakeholders.

Support

  • Offer mentoring and tailored support to newcomers.
  • Provide appropriate assistance to QA Engineer peers based on your experience.

Knowledge Sharing

  • Share insights on specific topics (technical/functional) and disseminate knowledge within the QA community and other stakeholders.

Quality Assurance Advocacy

  • Take responsibility for the quality control of projects, products, or releases.
  • Promote quality assurance best practices based on the highest standards within relevant teams and quality communities.

Technical Proficiency

  • Effectively utilize the QA tooling stack and frameworks.
  • Propose improvements for existing tools or the development of new ones.
  • Be proactive regarding any issues or changes that may impact the daily work of QA peers.

Continuous Improvement

  • Act as a catalyst for proposals aimed at enhancing current quality processes within a constantly evolving development lifecycle framework.
  • Contribute to understanding, measuring, and reducing the environmental impact of tested applications and associated QA activities.

What We Offer

  • Competitive remuneration, individual and company bonuses, and a variety of benefits.
  • Flexible teleworking options ranging from 1 to 3 days per week, along with a home office setup premium and monthly allowance.
  • Six weeks of vacation, pension contributions, and healthcare insurance.
  • Experience in a complex environment with unmatched criticality among leading tech firms.
  • Opportunities for professional development in a truly international and multi-site environment with a diverse workforce.
  • Access to a wide range of training programs to expand your knowledge and enhance your soft skills, including both onsite and online learning hubs.
  • A diverse and inclusive workplace culture.
  • Enjoyable office amenities including coffee hubs, quiet zones, flexible desks, onsite restaurants, sports facilities, and concierge services.

Hiring Process

  • Online Application: Submit your application online, and our Talent Acquisition team will reach out if your skills align with the role.
  • Phone Interview: Engage in a brief, casual conversation to get to know each other better.
  • Online Testing: Depending on the role, you may be required to complete online assessments.
  • Interviews: Meet with a member of our talent team, followed by an interview with team members you may join.
  • Offer: Our Talent team will extend a job offer and welcome you to your new role.
  • Global Team: Develop your skills and build an international career that makes a difference.

Diversity & Inclusion

Amadeus is committed to being a leader in Diversity, Equity, and Inclusion within the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting top talent from diverse backgrounds, and serving as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will be considered for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.

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