Customer Service Representative

il y a 1 mois


IssylesMoulineaux, Île-de-France Accor Temps plein

**Job Description**

As a Connect Associate at Accor, you will be responsible for ensuring speedy and courteous answering of incoming telephone calls, both internal and external, following standard phrases.

**Key Responsibilities:**

  • Provide concise information to guests and callers about services and facilities provided by the organization.
  • Attend to guest queries, enquiries, and requests in a helpful and professional manner.
  • Direct calls to the appropriate departments and provide quick and friendly service to callers.

**What's in it for you:**

  • Employee benefit card offering discounted rates at Accor worldwide.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

**Requirements:**

  • Service-focused personality is essential.


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