Hotel Service Representative

il y a 5 jours


IssylesMoulineaux, Île-de-France Accor Temps plein
Job Overview

We are seeking a highly motivated and service-oriented individual to join our team as a Hotel Service Representative at the Novotel Goa Resort and Spa, managed by Accor.

About Us

The Novotel Goa Resort and Spa is a 5-star hotel located in the heart of Goa, offering a unique blend of luxury and tranquility. As a Hotel Service Representative, you will be part of a dynamic team that delivers exceptional guest experiences.

Job Description

Your primary responsibility will be to provide prompt, efficient, and courteous services to our guests, members, and visitors. This includes:

  • Ensuring all guests amenities, towels, linen, and other needs are met promptly and with a smile
  • Liaising with internal departments such as Laundry, Housekeeping, and Engineering to maintain high standards of service
  • Familiarizing yourself with hotel facilities, activities, equipment, and services to provide accurate information to guests
  • Promoting and selling hotel facilities to guests, ensuring they have an exceptional stay
Requirements

To succeed in this role, you will need to possess excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service. You should also be able to work effectively in a fast-paced environment and prioritize tasks efficiently.

What We Offer

In return for your hard work and dedication, we offer a competitive salary range of ₹250,000 - ₹400,000 per annum, depending on experience. You will also enjoy a range of benefits, including access to our employee wellness program, opportunities for career growth and development, and a fun and supportive work environment.

Salary Range: ₹250,000 - ₹400,000 per annum

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