Strategic Sales Leader
il y a 4 semaines
About the Role:
As a key member of the Unbounce leadership team, you will be responsible for setting the strategic vision for Sales & CS, aligning it with the company's priorities and revenue-generating initiatives. Your success will be measured by your ability to grow and retain a customer base, inspire your team to deliver value, and drive business growth through data-driven insights.
Key Responsibilities:
- Lead the Sales & Customer Success department, ensuring it becomes a scalable, high-performing advocate for our customers.
- Establish and communicate a clear long-term vision for CS, focusing on customer value, revenue growth, and team development.
- Act as the chief customer advocate, championing customer-centricity throughout the organization.
- Drive a high-performance culture, fostering growth, accountability, and excellence within your teams.
- Coach, mentor, and develop your teams with effective professional development strategies.
Requirements:
- 7+ years of experience leading managers and multiple large teams.
- 8+ years of experience in SaaS Sales, Customer Success, Customer Experience, or similar roles.
- Deep understanding of SaaS Sales best practices in a Customer Experience Environment.
- Strong data and analytics skills.
- Proven track record in building high-performing teams.
- Exceptional relationship-building skills with the ability to influence senior leaders across departments.
- Strong belief in the power of mindset and a growth-oriented approach.
- Commitment to the connection between happy customers and engaged teams.
- Proficiency in establishing clear, measurable outcomes and a focus on results.
- Effective communication skills, even in large meetings.
What We Offer:
- Competitive compensation package.
- Digital-first, distributed working model with flexible hours.
- 20 vacation days.
- Holiday Closure: December 25th - January 1st.
- One paid day off on your birthday.
- One paid volunteer day per year.
- Comprehensive benefits package including medical, dental, vision, and generous mental health support options.
- 12 personal wellness days.
- $ health and wellness allowance.
- Parental leave and planned reintegration program.
Grow with Us:
- Org-wide and employee-led DEI and growth initiatives.
- Professional development time and budget.
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