Strategic Training and Knowledge Enablement Lead
il y a 2 semaines
Training and Knowledge Enablement Expert
We are seeking a talented individual to join our Ops & Tech Training and Knowledge Enablement team.
The mission of this team is to enhance the learning experience of our teams by leveraging new technology, redefining knowledge deliverables, and improving engagement with the business user community.
Key Responsibilities
- Engage with user communities to understand training needs and challenges.
- Develop and deliver training courses for core insurance systems and processes.
- Act as a point of contact for complex user queries.
- Support the transition to new reference material.
Requirements
- 10-15+ years of experience in business training and instructional design.
- Excellent working knowledge in insurance underwriting and implementation processes.
- Excellent technical skills in leveraging new technological capabilities.
- In-depth understanding of the insurance market and related operations tasks and procedures.
- Excellent communication skills in English and French.
About AXA XL
AXA XL is a leading provider of P&C and specialty risk solutions. We are committed to delivering top client service across all our lines of business.
Inclusion & Diversity
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