Data Center Operations Specialist
il y a 8 heures
We are seeking a skilled Data Center Technician to join our team at Amazon Data Services France SAS. As a Data Center Technician, you will play a critical role in maintaining the world's largest Cloud Computing Infrastructure.
Key Responsibilities- Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently.
- Escalation point and technical troubleshooter for all Systems and Network hardware problems.
- Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical.
- Remediation of physical layer outages, both Systems & Network.
- Remediation or recovery of physical power issues on racks.
- Participate in Data Center power & cooling events.
- Working Shift rotations to meet 24x7 On-Call requirements.
- Install & configure racks of hosts in line with internal SLAs.
- Triage & resolve trouble tickets for all devices in your region.
- Data Center point of contact for all High Severity issues.
- Physical replacement of server and network device parts.
- Ensure correct rotation of parts & spares.
- Help define metrics to increase our customer uptime.
- Enforcing Amazon's Security Best Practices.
- Interact with third-party vendors & contractors and other Datacenter technicians.
- Contribute ideas to improve operational efficiency.
- Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs.
- Server Hardware Troubleshooting experience.
- Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID.
- Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies.
- Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers.
- Good Understanding of Linux/Unix Administration.
- Remote Access: Console routers, IPMI, BMC.
- Network Equipment Installation and Configuration.
- Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity.
- Participated in Project Management.
- Scripting: Bash, Python, Perl, Ruby (or programming languages).
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
We value diversity, equity, and inclusion. We're committed to creating a workplace where everyone feels welcome and empowered to do their best work. We're proud to be an equal opportunity employer and welcome applications from diverse candidates.
At Amazon, we're passionate about innovation and customer obsession. We're constantly pushing the boundaries of what's possible and striving to make a positive impact on the world. If you're passionate about technology, customer obsession, and innovation, we'd love to hear from you.
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