Customer Support Specialist

Il y a 2 mois


Paris, Île-de-France CooperCompanies Temps plein

CooperSurgical is a leading company dedicated to women's healthcare and fertility solutions. We are currently seeking a highly motivated Customer Experience Agent based in Paris, France.

As a Customer Experience Agent, you will be the primary point of contact for our valued customers, ensuring their satisfaction and building strong relationships. You will play a vital role in providing exceptional service and support across various aspects of our operations.

Responsibilities:
  • Manage sales orders efficiently and ensure timely follow-up with customers.
  • Handle customer complaints and return orders promptly and professionally, striving for resolution.
  • Respond to customer inquiries and requests in a courteous and knowledgeable manner, providing clear and concise information.
  • Support the Finance department with invoicing tasks, ensuring accuracy and timeliness.
  • Provide administrative support to the team, contributing to smooth daily operations.
  • Be prepared to assist all Customer Service Representatives during peak periods, demonstrating flexibility and teamwork.
Requirements:
  • Minimum of 5 years of experience in a customer service role within a business environment.
  • Proven experience working with ERP and CRM systems.
  • Fluency in both French and English is essential for effective communication with our diverse customer base.
  • A Bachelor's degree in Business Administration or a related field is preferred.
  • Exceptional customer service skills, with a genuine passion for helping others.
  • Ability to adapt to changing priorities and work effectively in a fast-paced environment.
  • Proactive and honest approach to work, demonstrating integrity and commitment to excellence.

  • Customer Support Specialist

    il y a 1 semaine


    Paris, Île-de-France Base (formerly BaseLinker) Temps plein

    Customer Support SpecialistBase (formerly BaseLinker) is a leading All-In-One Multi Channel Management System trusted by over 27,000 sellers globally. Our team is looking for a skilled Customer Support Specialist to join our French-speaking support team. As a Customer Support Specialist, you will be the first point of contact for our customers and users,...

  • Customer Support Specialist

    il y a 1 semaine


    Paris, Île-de-France WINAMAX Temps plein

    Customer Support SpecialistWinamax is a leading online poker platform in France, with a strong presence in the German market. We are seeking a Customer Support Specialist to join our team in Paris.The RoleAs a Customer Support Specialist, you will be responsible for providing exceptional customer service to our players and potential new players. This...

  • Customer Support Specialist

    il y a 4 semaines


    Paris, Île-de-France parcelLab GmbH Temps plein

    Customer Support Specialist (German Speaker)parcelLab, the leading Operations Experience Management platform, is growing rapidly and seeking a full-time Customer Support Specialist (German Speaker) to join our Customer Operations team.We pride ourselves on delivering exceptional service to our customers, and as a digital-first company, we offer greater...

  • Customer Support Specialist

    il y a 1 semaine


    Paris, Île-de-France Ledger Temps plein

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Ledger. As a key member of our customer-facing team, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and resolving any issues they may encounter with our products and services.As a Customer Support...


  • Paris, Île-de-France WINAMAX Temps plein

    Customer Support SpecialistWinamax is seeking a highly skilled Customer Support Specialist to join our international development team. As a key member of our Customer Support Team, you will be responsible for providing exceptional customer service to our players and potential new players.Key ResponsibilitiesAnswer questions and messages from customers in a...

  • Customer Support Specialist

    il y a 2 semaines


    Paris, Île-de-France Ledger Temps plein

    Customer Support SpecialistAt Ledger, we're committed to providing exceptional support to our customers. As a Customer Support Specialist, you'll be the first point of contact between our customers and our team, providing timely and efficient technical support to ensure customer satisfaction.Key Responsibilities:Respond to customer inquiries and resolve...

  • Customer Support Specialist

    il y a 2 semaines


    Paris, Île-de-France Ledger Enterprise Temps plein

    Customer Support SpecialistWe're seeking a highly skilled and customer-focused individual to join our Customer Support team as a Customer Support Specialist. As a key member of our team, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and resolving any issues they may encounter.Key...

  • Customer Support Specialist

    il y a 2 semaines


    Paris, Île-de-France SupportYourApp Inc. Temps plein

    Unlock Your Potential with SupportYourApp Inc.Are you passionate about delivering exceptional customer experiences? Do you thrive in a multicultural and multilingual environment? We're looking for a talented Customer Support Specialist to join our team at SupportYourApp Inc.About the RoleAs a Customer Support Specialist, you will be responsible for providing...

  • Customer Support Specialist

    il y a 1 semaine


    Paris, Île-de-France getjust Temps plein

    Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at getjust. As a key member of our Revenues & Operations teams, you will play a crucial role in building the best customer journey and delivering strong value to our merchants. Your primary responsibility will be to support the Customer Success Manager in...

  • Customer Support Specialist

    il y a 2 semaines


    Paris, Île-de-France Tbwa ChiatDay Inc Temps plein

    About the RoleWe're seeking a highly skilled Customer Support Specialist to join our team at Backlight. As a key member of our support team, you'll be responsible for providing exceptional support to our customers, ensuring their experience is seamless and efficient.Key ResponsibilitiesProvide timely and effective support to customers through various...

  • Customer Support Specialist

    il y a 1 semaine


    Paris, Île-de-France Lutron Electronics Co., Inc Temps plein

    Job Summary: We are seeking a skilled Customer Support Specialist to join our team at Lutron Electronics Co., Inc. As a key member of our Field Service team, you will provide technical expertise and support to our customers in the Paris Area.Key Responsibilities:Provide technical support and troubleshooting for Lutron's portfolio of productsCommission and...

  • Customer Support Specialist

    il y a 2 semaines


    Paris, Île-de-France Ledger Temps plein

    Unlock the Future of Digital AssetsAt Ledger, we're revolutionizing the world of digital assets, and we need your expertise to make it happen. As a Customer Support Specialist, you'll be the first point of contact for our customers, providing top-notch technical support and ensuring their satisfaction.Your MissionDeliver exceptional customer experiences...

  • Customer Support Specialist

    il y a 2 semaines


    Paris, Île-de-France mediCAD Hectec Temps plein

    Job SummaryAs a Customer Support Specialist at mediCAD Hectec GmbH, you will be responsible for providing technical support to our customers in the field of digital planning for orthopedic and trauma surgery. You will work independently, goal-oriented, and in a transversality with other departments to ensure excellent customer service.Key...

  • Customer Support Specialist

    il y a 4 semaines


    Paris, Île-de-France Hive Logistics Temps plein

    Senior Customer Support SpecialistAs a key member of our Customer Support team, you will be responsible for providing exceptional support to our customers, ensuring a seamless and positive experience with the Hive App.Key Responsibilities:Lead the support team in delivering high-quality support to customersDevelop and implement business cases to drive...

  • Customer Support Specialist

    il y a 1 semaine


    Paris, Île-de-France Oxford Instruments Temps plein

    At Oxford Instruments, we are seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for ensuring the smooth operation of our equipment at customer sites. Your primary duties will include performing installations, upgrades, and preventative maintenance, as well as providing technical...

  • Customer Support Specialist

    il y a 3 semaines


    Paris, Île-de-France Radancy Temps plein

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Radancy. As a key member of our customer success team, you will play a critical role in ensuring the smooth implementation and ongoing support of our Talent Acquisition Platform.ResponsibilitiesProvide exceptional customer support and resolve technical issues in a...

  • Customer Support Specialist

    il y a 1 semaine


    Paris, Île-de-France mediCAD Hectec Temps plein

    Job DescriptionAs a Customer Support Specialist at mediCAD Hectec GmbH, you will be responsible for providing technical assistance to our French-speaking customers. Your primary goal will be to ensure that our customers are satisfied with our products and services.Key Responsibilities:Provide technical support to customers via phone, email, or remote...

  • Customer Support Specialist

    il y a 2 semaines


    Paris, Île-de-France Ledger Temps plein

    Unlock the Future of Digital AssetsAt Ledger, we're revolutionizing the world of digital assets, and we need your expertise to make it happen. As a Customer Support Specialist, you'll be the first point of contact between our customers and our team, providing top-notch technical support and ensuring customer satisfaction.Your MissionDeliver exceptional...


  • Paris, Île-de-France Ledger Enterprise Temps plein

    Join Ledger Enterprise as a Digital Customer Support SpecialistWe're a global leader in digital assets and Web3, and we're looking for a talented Digital Customer Support Specialist to join our team. As a key member of our Customer Support team, you'll be the first point of contact between our customers and our team, providing quick and efficient technical...


  • Paris, Île-de-France Language Matters Temps plein

    German or Swedish Speaking Customer Support SpecialistWe are looking for a highly skilled Customer Support Specialist to join our team in Greece. As a German or Swedish speaking representative, you will be responsible for providing exceptional customer service and support to our users.Your Key Responsibilities:Deliver exceptional customer service to German...