Service Sales Engineer
il y a 3 semaines
We are seeking a highly skilled Service Sales Engineer to join our team at Dextra Group. As a key member of our sales team, you will be responsible for ensuring the successful installation and commissioning of our equipment across various countries and project sites.
Key Responsibilities- Coordinate with customers to gather audit information and prepare equipment for shipment and decommissioning.
- Provide training to new operators, setters, QC inspectors, maintenance technicians, and supervisors on Dextra equipment.
- Ensure technical support level 3, both on-site and remotely, for maintenance and troubleshooting.
- Monitor and evaluate the efficiency of preventive and corrective maintenance activities.
- Conduct preventive maintenance level 3 of all Dextra equipment.
- Supervise operations, review inspection test plans, and ensure compliance with quality standards.
- Perform monthly analysis of equipment performance and provide technical explanations to highlight the value of our services packages.
- Bachelor's degree in engineering or a related field.
- Experience in customer service roles is beneficial.
- Excellent command of spoken and written English.
- Proficiency in Microsoft Office.
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