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Fashion Brand Customer Advisor

Il y a 3 mois

Monaco, France KRM (A QUEEN) Temps plein

Job Title: Client Advisor - Alexander McQueen

Overview

At Alexander McQueen, we embody a luxury fashion ethos that champions uniqueness, boldness, and authenticity. Our design studio, based in London, is celebrated for its unwavering commitment to quality and innovative creativity.

Core Values:

  • Empowerment - Encouraging colleagues and team members to thrive
  • Collaboration - Fostering teamwork to achieve common objectives
  • Equality - Treating all individuals with respect and fairness
  • Compassion - Showing empathy and kindness to others

We are on the lookout for a Client Advisor to join our team, dedicated to delivering outstanding client service and enhancing brand loyalty. The primary responsibilities include surpassing client expectations, leveraging cross-selling opportunities, and nurturing client relationships.

Key Responsibilities:

  • Surpassing client expectations with extensive product knowledge
  • Identifying cross-selling opportunities and utilizing CRM systems
  • Engaging clients with insights on fashion trends and the luxury sector
  • Achieving financial goals and contributing to overall store performance
  • Fostering a positive workplace atmosphere and encouraging open dialogue
  • Upholding shop floor standards and implementing client loyalty programs

Essential Qualifications:

  • Exhibit the desired behaviors
  • Background in fashion retail or customer service
  • Proven ability to meet and exceed KPIs
  • Passion for fashion and the luxury industry
  • Excellent communication and sales skills
  • Client-focused mindset with an entrepreneurial attitude
  • Capability to thrive in a fast-paced environment

Kering values diversity and inclusivity in the workplace. We encourage applications from qualified individuals of all backgrounds.

Employment Type: Regular

Work Schedule: Full time

Organization: KRM (A. MC QUEEN)