Lead Quality Assurance Engineer – Pricing Systems
il y a 4 semaines
Job Title
Principal Quality Assurance Engineer – Pricing Integration & OrchestrationBusiness Environment
Entity: CPS - SSP (Search, Shopping and Pricing)
The Search, Shopping and Pricing (SSP) division is dedicated to developing solutions tailored for various customer segments, including providers (airlines, alliances, and railway operators), distributors (travel agencies, online travel agencies, tour operators), and emerging intermediaries (meta-search). The market is dynamic, driven by online competitors (Google/ITA, Kayak, Expedia) and evolving business models (NDC). The platform that underpins these processes is characterized by massive scale in infrastructure (handling numerous transactions), operations (processing transactions per second), data (350 million fares, petabyte-scale historical datasets), and software (23 million lines of code).
To achieve the primary goal of SSP, which is to deliver optimal travel solutions, the Pricing Integration & Orchestration (PIO) department collaborates with Reservation, Ticketing, and Pricing Engine entities. PIO engages right before customer payment to verify and, if necessary, adjust the price initially presented during the shopping phase, ensuring accurate pricing for the customer.
The PIO department specializes in pricing for flight tickets and ancillary services, as well as managing aftersales processes (Amadeus Ticket Changer, Service Changer, etc.).
Through its contributions to several SAFe Agile Release Trains, the department plays a pivotal role in shaping the Airline IT and Travel Distribution sectors through projects such as Offer Management System, Nevio, and Travel Platform, among others that influence the future of Amadeus.
Over a third of our department members hold Scrum Master or Product Owner roles, contributing significantly to various Agile teams.
Objectives
Act as a functional and technical lead responsible for establishing and disseminating best practices in QA methodology across the PIO organization.
Engage in technical discussions with internal development partners to comprehend their designs and expected outcomes.
Take a leadership role in the technical execution of the testing strategy, leveraging a robust understanding of IT and business.
Main Responsibilities
Common Accountabilities
Demonstrate advanced technical knowledge to ensure the team operates at a high level. Recognized as a leader in the field and may formally train Specialists/Senior Specialists. Understand how primary business drivers may influence the area of responsibility. Capable of assessing complex issues with broad implications, enhancing processes, recommending solutions, and developing risk mitigation strategies. Proficient in communicating intricate information. Operate with a high degree of autonomy, guided by management directives. Lead projects or contribute to extensive cross-functional initiatives. May assist in resource and budget planning.Technical Excellence
Master QA methodologies. For complex/cross-functional solutions, analyze, document, and execute testing standards and procedures. Identify root causes, document findings, and recommend corrective actions for defects. Master QA tools, environments, and test automation solutions.Functional Excellence
Possess comprehensive product domain knowledge, including relevant business processes and scenarios, along with a deep understanding of customer needs. Lead customer triage/debug sessions and assist the team in reproducing issues internally.Drive Continuous and Sustainable Improvement
Participate in internal and external forums, leading discussions on QA methodology, frameworks, and tooling advancements. Strive to uphold exceptionally high-quality standards for Amadeus products. Contribute to patents and technical events within the QA domain. Propose relevant KPIs and effective measurement methods for software deliverables and test/production maintenance. Ensure the adoption and enhancement of testing tools and environments: promote existing tools to prevent duplication, evaluate them, and suggest improvements. Engage in understanding, measuring, and reducing the environmental impact of tested applications and associated QA activities.Building Relationships & Knowledge Sharing
Mentor, coach, and train less experienced QA Engineers, Software Development Engineers, and Product Definition Analysts in quality assurance skills and professional development. Actively participate in the development, maintenance, and implementation of onboarding processes for newcomers. Provide consulting on test automation challenges, testing tools, QA processes, and functional test coverage. Attend Quality and Principal QA Engineer community events.About Our Ideal Candidate
Experience with Test Management Tools (e.g., Octane). Familiarity with testing tools (e.g., Robot framework, TTS, Postman). Knowledge of various programming languages, such as Python and other scripting languages. University degree in Computer Science. ISTQB Certification. Advanced knowledge of GitLab. Strong understanding of software development methodologies, including Agile, SAFE, Scrum, or Kanban, and the role of QA in each development phase. Proficiency in various testing tools/frameworks and techniques, including manual testing, automated testing, unit testing, integration testing, system testing, regression testing, functional testing, non-functional testing, user acceptance testing, etc. Fluent in English.What Will Be Considered as a Great Advantage:
ISTQB Test Manager certification. Experience in the travel industry. A strong desire to learn new technologies, tools, and trends in the QA field.What We Can Offer You?
Competitive remuneration, individual and company bonuses, along with various benefits. Flexible teleworking options ranging from 1 to 3 days per week, including a home office setup premium and monthly allowance. Six weeks of vacation, plus pension contributions and healthcare insurance. Experience in a highly complex environment with critical operations among leading tech companies. Opportunities for professional development in a truly international and multisite environment with a diverse workforce. Access to a wide range of training programs to enhance your knowledge and soft skills, including onsite and online learning hubs filled with technical and soft skills resources. A diverse and inclusive workplace. Enjoyable office amenities: coffee hubs for work or relaxation, quiet zones, flexible desks, agile areas, onsite restaurants, sports facilities, and concierge services.How Do We Hire?
Online Application: Submit your application online, and our Talent Acquisition team will reach out if your skills align with the role.Phone Interview: Engage in a casual conversation to get to know each other better, with an opportunity for you to ask questions.Online Testing: Depending on the role, you may be required to complete online assessments.Interviews: Initially, you will meet with one of our talent teams, followed by an interview with members of the team you wish to join.Offer: Our Talent team will extend a job offer and welcome you to your new role.Join Our Global Team: Develop your skills and build an international career that makes a difference.100% of the individuals we've recruited began by applying. Take a chance.
Diversity & Inclusion
Amadeus aspires to lead in Diversity, Equity, and Inclusion within the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting top talent from diverse backgrounds, and serving as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.
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