Guest Service Ambassador

il y a 3 semaines

IssylesMoulineaux, Île-de-France Accor Temps plein

**Job Summary**

We are seeking a highly skilled and enthusiastic Guest Service Agent to join our team at Accor. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Guest Welcome and Check-in: Welcome guests and ensure a smooth check-in process, including research pre-arrival and ensuring all touch points of the Guest Journey are positively impacted.
  • Provide Exceptional Service: Provide efficient, friendly, and professional service to all guests, taking initiative to ensure interactions are positive and productive.
  • Problem Solving: Take a positive problem-solving approach with issues and concerns, ensuring guest satisfaction and loyalty.
  • Front Office Operations: Assist in the management of the Front Office operation to achieve a reputation as a market leader in individualized customer-focused service.
  • Guest Requests and Events: Provide high standards of service to all hotel guests, anticipating and proactively attending to guest requests and event/activity bookings.
  • Group Arrivals and Departures: Co-ordinate group arrivals, departures, and check-ins, and assist with activities during their stay.
  • Accuracy and Professionalism: Ensure professionalism and accuracy with information and billing during arrival and departure.

Requirements:

  • Previous Experience: Previous experience within Hotel Guest Services Front Office area and proficiency in Opera or other PMS.
  • Effective Time Management: Effective time management and ability to co-ordinate various tasks simultaneously.
  • Communication Skills: Articulate communication skills and an understanding of luxury guest expectations.
  • Personal Qualities: Self-motivated, enjoy working autonomously, friendly, and engaging.
  • Language Skills: Excellent English communication in written and verbal.
  • Clean Police Record: Clean police record.

What We Offer:

  • Personal Loyalty Card: Your personal loyalty card entitling you to discounted Hotel stays, food and beverage rates, and Spa treatments worldwide.
  • Daily Staff Meals: Daily staff meals during work hours provided.
  • Ongoing Rewards and Recognition: Ongoing reward and recognition incentives and awards.
  • Opportunities for Development: Opportunities for further development and worldwide career progression within Accor.
  • Global Hotel Company: Work for a world-leading Global hotel company.

  • Guest Service Ambassador

    il y a 24 heures

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Guest Service AmbassadorJob Summary: We are seeking a Guest Service Ambassador to join our team at Accor. As a Guest Service Ambassador, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key Responsibilities:Welcome guests and ensure a seamless experience throughout their...

  • Guest Experience Ambassador

    Il y a 2 mois

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Guest Experience AmbassadorWe are seeking a charismatic individual with a passion for delivering exceptional guest experiences. If you are sociable, organized, and enthusiastic, we want you to join our Front Office team.Key Responsibilities:Deliver personalized service to guests, ensuring they feel valued and welcomed at all timesProvide friendly...

  • Guest Service Ambassador

    il y a 3 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Accommodate and Delight Our GuestsAs a Guest Service Agent at Accor, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. Your role will involve assisting with check-in and check-out, handling cashiering duties, and ensuring that our guests receive exceptional service.Key...

  • Guest Service Ambassador

    il y a 4 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Accommodate with PassionAt Accor, we're passionate about delivering exceptional guest experiences. As a Guest Service Agent, you'll be the first point of contact for our valued guests, ensuring their stay is nothing short of memorable.Key Responsibilities:Welcoming guests and registering them according to our high standardsProviding personalized service and...

  • Guest Service Ambassador

    il y a 3 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for our guests' stays.Key Responsibilities:Welcome guests and ensure a seamless guest journey, including pre-arrival research.Provide efficient, friendly, and professional service to all...

  • Guest Service Ambassador

    il y a 4 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for outstanding service.Key Responsibilities:Welcome guests and ensure a seamless Guest Journey, including research pre-arrival.Provide efficient, friendly, and professional service to all...

  • Guest Service Ambassador

    il y a 3 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for outstanding service.Key Responsibilities:Welcome guests and ensure a seamless Guest Journey, including research pre-arrival.Provide efficient, friendly, and professional service to all...

  • Guest Service Ambassador

    il y a 4 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for outstanding service.Key Responsibilities:Welcome guests and ensure a seamless Guest Journey, including research pre-arrival.Provide efficient, friendly, and professional service to all...

  • Guest Service Ambassador

    il y a 4 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for outstanding service.Key Responsibilities:Welcome guests and ensure a seamless Guest Journey, including pre-arrival research.Provide efficient, friendly, and professional service to all...

  • Guest Service Ambassador

    il y a 2 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for outstanding service, ensuring every guest feels welcome and valued.Key Responsibilities:Welcome guests and ensure seamless interactions throughout their stay, including pre-arrival...

  • Guest Service Ambassador

    il y a 2 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Accommodation Support SpecialistAt Accor, we're passionate about delivering exceptional guest experiences. As an Accommodation Support Specialist, you'll play a vital role in ensuring our guests feel welcome and cared for throughout their stay.Key Responsibilities:Assist guests with check-in and check-out, as well as other cashiering dutiesReview arrival...

  • Guest Service Ambassador

    il y a 3 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for outstanding service.Key Responsibilities:Welcome guests and ensure a seamless guest journey, including pre-arrival research.Provide efficient, friendly, and professional service to all...

  • Guest Services Ambassador

    il y a 3 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Unlock a World of OpportunitiesAt Accor, we're passionate about delivering exceptional guest experiences that leave a lasting impression. As a Guest Services Agent, you'll be the face of our hotel, ensuring every guest feels welcome and valued.Key Responsibilities:Provide warm and personalized service to guests, creating a memorable experience from check-in...

  • Guest Service Ambassador

    il y a 1 mois

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Guest Service AgentAt Accor, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in setting the tone for our guests' stays.Key Responsibilities:Welcome guests and ensure a seamless experience throughout their journey, from research to departure.Provide efficient, friendly, and...

  • Guest Services Ambassador

    il y a 3 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Unlock a World of OpportunitiesAt Accor, we're passionate about delivering exceptional guest experiences. As a Guest Services Agent, you'll be the face of our hotel, ensuring every guest feels welcome and valued.Key Responsibilities:Provide warm and personalized service to guests, creating a memorable experience from check-in to check-out.Ensure seamless...

  • Guest Services Ambassador

    il y a 1 mois

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Unlock a World of OpportunitiesAt Accor, we're passionate about delivering exceptional guest experiences. As a Guest Services Agent, you'll be the face of our hotel, ensuring every guest feels welcome and valued.Key Responsibilities:Provide warm and personalized service to guests, creating a memorable experience from check-in to check-out.Ensure seamless...

  • Guest Services Ambassador

    il y a 3 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Unlock a World of OpportunitiesAt Accor, we're passionate about delivering exceptional guest experiences that leave a lasting impression. As a Guest Services Agent, you'll be the face of our hotel, providing warm and personalized service to our guests from the moment they arrive.Key Responsibilities:Deliver exceptional customer service, ensuring guests feel...

  • Guest Services Ambassador

    il y a 1 mois

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job SummaryWe are seeking a charismatic and passionate individual to join our Front Office team as a Guest Services Agent. As a key member of our team, you will be responsible for delivering exceptional guest experiences from the moment they arrive at our hotel.Key ResponsibilitiesProvide warm and welcoming service to guests, ensuring they feel valued and...

  • Guest Service Ambassador

    il y a 1 semaine

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Guest Service AgentJob Summary:We are seeking a highly skilled Guest Service Agent to join our team at Fairmont Hotel Macdonald. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide fast and friendly service to...

  • Guest Service Ambassador

    il y a 4 semaines

    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    About UsWelcome to The William Inglis Hotel - MGallery, a luxurious venue renowned for hosting breathtaking events and offering unparalleled service. As a Guest Service Agent, you will be the warm and courteous face that greets each new and returning guest, setting the tone with exceptional service.What We OfferBelong in a place where you can be yourself and...