Sales Director
il y a 4 jours
Job Title: Sales Director
Job Summary:
We are seeking a highly motivated and experienced Sales Director to join our team at Accor. As a Sales Director, you will be responsible for leading and motivating junior team members to ensure yearly sales budget is achieved and surpassed.
Key Responsibilities:
- Assist in the preparation of the yearly revenue and expense budget.
- Contribute to the Department's financial and administrative activities to ensure that yearly revenue budgets are surpassed.
- Prepare and submit relevant administration tasks in a timely and accurate manner, such as sales call schedules, sales call reports, and monthly reports to the Director of Sales.
- Participate in preparing the sales action plans, attend sales meetings, develop new ideas such as special packages, programs, promotional activities undertaken by the sales department, F&B, spa, and other hotel revenue centers.
- Work closely with the sales team in the preparation of personal sales goals on a monthly, quarterly, and annual basis and complete a report and analysis at the end of each month.
- Respond to all inquiries within 24 hours.
- Set up appointments and make personal sales calls, telemarketing, and site inspections to all existing and potential accounts.
- Entertain decision-makers of accounts in the F&B outlets of the hotel and take part in promotional activities with them.
- Follow up on lost business and bring information about them to the knowledge of the department superior.
- Negotiate with all customers and send out offers/contracts regarding individual and group business.
- Contribute to following the conversion ratio of the Group Department.
- Be aware of all market trends and share it to the team so that a collective action can be implemented.
- Plan and arrange business trips to expand market awareness of the brand in key source markets.
- Attend international fairs, roadshows, maintain, and build strong relations during these events.
- Consistently interact with key clients focusing on high-profile guests.
- Maintain an efficient customer database system (OPERA), this is essential in generating sales activities reports.
- Update customers with the latest developments in the hotel and inform hotel management of all changes in the customer profile.
- Seek out and target new customers, new sales opportunities, and initiate an action plan to secure new business for the hotel.
- Assist the Credit Department in following up all outstanding balances of accounts in a timely manner.
- Come prepared on weekly Sales and Revenue meetings.
- Build and maintain good relations with all Accor Regional and Global Sales Offices.
- Be aware of all fire, health, safety, emergency, and security procedures in the hotel.
- Keep the Director of Sales promptly and fully informed of all problems or concerns so that corrective action can be taken on time.
- Adhere to the Department and Hotel's standard operating procedures (SOP's).
- Ensure strict confidentiality of information in the Department and Hotel.
- Carry out duties, projects, and other assignments as required by the Director of Sales.
Requirements:
- Minimum 3 years' experience in a sales position, preferably at a lifestyle hotel.
- Degree/Diploma in Hotel Management/Business Administration.
- Strong knowledge of Opera & Microsoft Office.
- Understands the local culture and has worked in the region.
- Fluency in English is a must.
- Fluency in Arabic, and other languages, written and spoken, is an added advantage.
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