Client Success Manager

il y a 3 semaines


VélizyVillacoublay, Île-de-France Dassault Systèmes Temps plein

Join Dassault Systèmes, a global frontrunner in Scientific Software Engineering, as a Client Success Manager.

Role Overview & Responsibilities

  • Assist Value-Added Resellers (VARs) in categorizing 3DEXPERIENCE (Cloud) clients to ensure effective training and support, enhancing cloud usage.
  • Track the adoption rate of 3DEXPERIENCE Works from the client perspective to guarantee subscription continuity.
  • Foster customer adoption, growth, and retention by establishing reliable relationships and maximizing product value.
  • Utilize engagement opportunities, such as Business Reviews, to understand client business objectives and advise on optimal utilization of the 3DEXPERIENCE platform.

Qualifications

  • 4 to 5 years of experience in direct client engagement, preferably in Customer Success, Account Management, or Sales within a B2B technology firm focused on the ASEAN market, including ANZ.
  • Proficient English communication skills.
  • Preferred: strong knowledge and comprehension of manufacturing processes and industry standards.

What We Offer

  • Be part of one of the largest software companies in Europe.
  • Experience a diverse range of industry insights and IT technologies.
  • Work in an international environment with talented colleagues worldwide.
  • Enjoy a supportive atmosphere conducive to personal and professional development.
  • Opportunity to collaborate across the AP South region.


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