Sales Support Specialist

Il y a 2 mois


NeuillysurSeine, Île-de-France International Flavors & Fragrances Temps plein

About the Role:

We are seeking a highly skilled Sales Service Representative to join our team at International Flavors & Fragrances. As a Sales Service Representative, you will be responsible for building customer relationships, providing customer support, and ensuring maximum efficiency and accuracy in resolving customer issues.

Key Responsibilities:

  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless communication and coordination.
  • Utilize strong organizational and project coordination skills to prioritize tasks effectively and manage pressure to meet deadlines.
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to customers.

Requirements:

  • 7+ years of experience in sales service and/or supply chain customer service.
  • 4-year Bachelor's Degree.
  • Excellent organizational and project coordination skills.
  • Ability to prioritize tasks effectively and manage pressure to meet deadlines.
  • Strong communication and interpersonal skills.
  • Proficiency in English and any local language relevant for the role.
  • Proficiency in computing skills (Word, Excel, PowerPoint); SAP.
  • Financial skills (quotes/pricing/budgeting & forecasting processes).

About IFF:

We believe that your uniqueness unleashes our potential. We value the diverse mosaic of ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work, regardless of religion, gender identity & expression, sexual orientation, or disability.


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