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Head of Customer Experience
il y a 1 mois
The Head of Customer Experience at Groupe Limagrain Holding is responsible for leading a team of operational managers in France and Japan. Based at the headquarters in La Ménitré, you will be responsible for directing a team of 20 people indirectly and 1 manager in Japan. Your mission will be to ensure customer satisfaction, identify improvement measures, and lead ongoing projects with the support of IT teams.
You will also be responsible for understanding commercial challenges and regulatory changes to meet commercial objectives. As the interface between commerce, procurement, and the Supply Chain, you will participate in various meetings and transversal missions.
