Luxury Front Desk Host
il y a 3 semaines
Experience the Art of Hospitality
At Fairmont Olympic Hotel, we are seeking a seasoned Front Desk Agent to provide exceptional service to our discerning guests. As the first point of contact, you will set the tone for their stay, creating a warm and welcoming experience that exceeds their expectations.
What We Offer
- $24.02 per hour + incentive bonuses up to $2,500 per month
- Employee travel program offering discounted rates in Fairmont's and Accor worldwide
- Parking/commuting discounts
- Paid meal breaks with complimentary meals served in our staff dining room
- Learning programs through our Academies
- Medical, dental, vision insurance available for all full-time colleagues and their families
- 401K Retirement plans with a 4% match for all colleagues
- Opportunity to develop your talent and grow within your property and across the world
Key Responsibilities
- Provide a warm and friendly welcome to guests, ensuring a positive first impression of the hotel
- Efficiently handle check-in and check-out procedures, maintaining accuracy and attention to detail
- Assist guests with inquiries, requests, and reservations, providing information about hotel facilities, services, and local attractions
Requirements
- Must hold valid authorization to work in the USA
- Previous experience as a front desk agent or in a customer service role is preferred
- Knowledge of hotel reservation systems and basic computer skills preferred
- Ability to work a flexible schedule, including evenings, weekends, and holidays
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