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Salesforce Implementation Manager
Il y a 3 mois
Job Title: Salesforce Implementation Manager
Company: OSF Digital
OSF Digital stands at the forefront of global commerce solutions and digital transformation, delivering technology services, consulting, implementation, and management of online retail platforms for both emerging and established brands, as well as retailers. With a robust portfolio of over 250 active projects and a decade of successful deployments, OSF provides integrated commerce solutions across diverse channels, devices, and locations. Become part of a united team that values professional development through our career management initiatives. Enjoy the benefits of a flexible and remote work environment while gaining international exposure to prestigious brands.
If you are seeking a rewarding challenge, this position could represent your next career advancement.
- Oversee intricate projects, collaborating closely with stakeholders, clients, and the delivery team at various levels, assigning responsibilities and tracking progress.
- Assess project advancement and pinpoint key opportunities and risks associated with the project.
- Supervise all facets of the project, including understanding contractual obligations and strategies to meet project objectives.
- Articulate project scope, objectives, and deliverables that align with business goals in partnership with management and stakeholders.
- Address escalations and perform root cause analysis to achieve favorable outcomes.
- Engage in regular client meetings to ensure satisfaction and address any concerns.
- Proactively manage changes in project scope, identify potential risks, and formulate contingency strategies.
- Keep the development team updated on any shifts in project direction.
- Guide team activities and support the growth and career trajectories of team members.
- Ensure the team prioritizes tasks effectively.
- Conduct regular performance assessments of team members and provide constructive feedback.
- Maintain a consistent and positive relationship with clients.
Your Profile:
- Demonstrated experience in a project management role, encompassing all aspects of process development and execution.
- Previous experience focusing on implementations and integrations of various software applications.
- Experience in managing e-commerce projects.
- Exceptional customer relationship management skills.
- Experience in leading remote or distributed teams.
- Ideally, familiarity with web programming languages, technologies, and testing methodologies.
- Experience with Salesforce Commerce Cloud is advantageous.
- Fluency in French or a minimum professional proficiency in English.
- Organized, engaged, meticulous, with strong team leadership and autonomy skills.
- Proficient in communication, Agile methodologies, and tools such as Atlassian (Jira & Confluence).
Our Culture:
- Strive for personal growth and development.
- Focus on achieving results.
- Embrace change and innovation.
- Work as one cohesive team.
