Regional Sales Excellence Lead-France

il y a 1 mois

Courbevoie, Île-de-France BYD Europe Temps plein
Job Title: Regional Sales Excellence Lead-France

Join BYD Europe, a leading global supplier of green energy technologies, as a Regional Sales Excellence Lead-France. In this role, you will play a critical enabling role to ensure that our France customer-facing teams are fully skilled and equipped to deliver consistently outstanding and meaningful customer experiences.

About the Role:
  • Empowering European sales teams at all levels with a focus on customer service and sales objectives.
  • Embedded within the GTM (Go to Marketing) project team, deeply involved in all aspects of frontline sales, and promoting sales activities, sales empowerment, and other projects.
  • Localizing, optimizing, and delivering sales training materials and content that will ensure that our digital, retail, and dealer-based sales teams have the necessary knowledge, skills, attitudes, and behaviors they will need to deliver excellence at every stage of our customer journey for passenger cars: from initial lead enquiry through to vehicle delivery and customer loyalty retention.
  • Developing and executing high-quality and impactful sales training for each of our New Energy Vehicle (NEV) model available in Europe.
  • Delivering training in-person or virtually online, requiring a comprehensive understanding of how to effectively develop teams and individuals to deliver an exceptional customer experience.
  • Assuming the role of Regional Training Partner for France, requiring close coordination with the sales, network development, and relevant teams in the NSC.
About You:
  • Bachelor's Degree in automotive, marketing, or equivalent experiences.
  • 3 years' experience in a customer-focused training/coaching team or organization.
  • Excellent French and English language skills (other European languages and/or Chinese would be a plus).
  • Excellent coaching, training, communication, and interpersonal skills with proven track record of positive influencing in teams.
  • Familiar with digital tools such as Microsoft Office suite, Adobe creativity tools, with ability to create/optimize digital/F2F contents to support SEMP.
  • Ability to travel up to 50% of the time as required, mainly in the retail network of France and regular visits to BYD European HQ.
What We Offer:
  • 25 days annual leave + additional holidays.
  • Company phone and commuting allowance.
  • Department & company-wide team-building events.
  • Our purpose is to build a zero-emission future that reconnects humanity with nature and a world of clean air.

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