Strategic Customer Solutions Specialist

il y a 1 semaine


Paris, Île-de-France FNZ Temps plein
Job Description

We are seeking a highly skilled Strategic Customer Solutions Specialist to join our team at FNZ. As a key member of our customer-facing team, you will be responsible for delivering high-quality solutions to our clients.

About the Role:

  • You will work closely with our customers to understand their business needs and develop tailored solutions to meet their objectives.
  • You will have strong technology, analytical, and data interpretation skills, with the ability to carry out complex consulting assignments.
  • You will provide leadership and support for your aligned client project, building capability and providing guidance for more junior team members.
  • You will document bespoke customer requirements and ensure they are met.
  • You will design and deliver training programmes and knowledge transfer services for FNZ customers.
  • You will act as a subject matter expert in the platform market, providing training and support for other areas of the FNZ business.

Requirements:

  • You should be a native French speaker with good English language skills.
  • You should have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • You should have strong problem-solving and analytical skills, with the ability to think critically and creatively.
  • You should have excellent presentation and public speaking skills, with the ability to communicate complex ideas to non-technical stakeholders.

What We Offer:

  • A competitive salary of approximately £60,000 - £80,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, pension scheme, and generous holiday allowance.
  • The opportunity to work with a leading financial technology company, with a global presence and a commitment to innovation and excellence.


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