Product Manager for Innovative Solutions

Your Role and Responsibilities

About AXA

As a premier insurance provider, we are dedicated to advancing human progress by safeguarding what is essential. With a workforce of 153,000 across 54 nations serving 105 million clients, we have cultivated a dynamic and inclusive community. Our values emphasize inclusion and diversity, fostering a culture of mutual respect among our employees, clients, and the communities we serve. Joining AXA means you will feel a sense of belonging, inclusion, and the opportunity to flourish. You will have the chance to influence your work environment and truly realize your potential as you explore new avenues, challenge limits, and support individuals during critical moments in their lives. This is your opportunity to shape the future you envision.

About the Entity

AXA is evolving into a sustainable, technology-driven organization, and at AXA Group Operations, we are key players in this transformation.

We lead the charge by initiating and empowering the evolution of our insurance business model through technology and innovation, ensuring swift and high-quality implementation on a global scale.

Our presence spans 17 countries, supported by dedicated and highly skilled teams. We leverage technology, data, sourcing, security, and investment allocation globally while achieving economies of scale and synergies when necessary.

At AXA Group Operations, we aim to excel in three key areas:

• Cutting-edge Data Technology to enhance customer experience.
• Advanced Procurement & Sourcing to drive efficiency and manage risks effectively.
• High-Performing Global Team to strengthen partnerships with AXA entities.

Job Position Overview

Are you enthusiastic about identifying customer needs, managing feedback, and analyzing market trends? If so, you are in the right place.

As a Product Manager, you will play a pivotal role in the initial phases of product development, spearheading the discovery and prototyping stages of innovative solutions aimed at transforming the insurance landscape. Additionally, you will be instrumental in facilitating the deployment of existing products to both internal and external clients.

Where You Fit in the Organization

The Division

Within AXA Group Operations, the Group Emerging Technology and Data (GETD) team sets the Group's data maturity goals; builds and manages the community; leads research and expertise; assists less data-mature entities; identifies cutting-edge technologies and develops disruptive applications for various entities; and creates use cases for specific technologies.

The Department/Team

In GETD, you will join the Computable Contracts team.

We have developed a solution to render insurance contracts computable. Computable contracts serve as the interface between law and technology, operating under a standardized digital model that is easily interpretable by everyone, from legal professionals to everyday customers—and computers. This approach allows for the terms of contracts to be expressed directly in machine-executable code: contract as code is foundational for automation, standardization, and simplification, yielding positive impacts on customer experience (transparency and personalization) and operational efficiency. Computable contracts represent a transformative shift for the insurance sector and for AXA. This strategic initiative is supported at the executive committee level. If you seek a role with significant impact, possess an entrepreneurial mindset, and enjoy challenges, we invite you to join us in this new venture.

About the Role

Job Purpose

Your primary responsibility as a Product Manager will be to conduct discovery and delivery of new initiatives aimed at enhancing the existing capabilities of the Computable Contract products or introducing new functionalities through:

• Research: Collaborating with the initiative's technical lead and the UX/research designer, you will gather insights to comprehend the problem space and identify potential solutions. This phase typically involves extensive exploration and analysis to define the project's scope and requirements.

• Proof of Concept: You will contribute to the initial iterations of a product or feature: the Proof of Concept, which is essential for testing ideas and concepts. Proof of Concepts aid in validating assumptions, collecting user feedback, and iterating swiftly before transitioning to full-scale delivery.

• Delivery: You will oversee the transfer of insights to the delivery phase of the initiatives you have supported, including drafting detailed specifications, planning various tasks, and identifying dependencies within the product roadmap. You will also monitor the planning and deliverables in support of the initiative leads.

Your secondary responsibility will be to manage the roll-out of existing Computable Contract solutions to new clients, initially within AXA entities and subsequently to other market participants.

For the internal roll-out, your activities will include:

• Identifying use cases and driving adoption within the most advanced AXA entities.

• Accelerating and monitoring adoption within AXA efficiently (engagement, reporting, KPI collection, etc.).

• Structuring the internal roll-out process in collaboration with the customer success and delivery lead, while identifying necessary resources.

• Documenting the onboarding process for internal entities, including API integration.

• Scaling the adoption of Computable Contracts' products within AXA by maintaining a single point of contact in each interested entity and any relevant global business community.

• For the external roll-out, the goal is to gauge the interest of P&C Retail insurers in AXA's CC solution, leveraging the most mature modules: Coverage Check.

Finally, you will support product management by contributing to the product roadmap through benchmarking, market monitoring, and creating demos and sales pitches, as well as aiding in the communication and understanding of computational law, computable contracts, and contract comprehension for both internal and external teams.

Additional Responsibilities

• Idea Generation and Exploration: Generating innovative concepts and exploring new technologies or methodologies applicable to the project.
• Feasibility Studies: Conducting feasibility studies to evaluate the practicality and potential impact of proposed ideas.
• User Testing and Feedback Gathering: In partnership with the UX designer and initiative leads, conducting user testing sessions and collecting feedback to validate assumptions and identify areas for enhancement. Understanding user perspectives is vital for refining prototypes.
• Collaboration with Cross-functional Teams: Working alongside other product owners, product managers, designers, and developers to ensure that prototypes align with user needs and business objectives, guaranteeing efficient delivery. This involves regular communication and coordination with diverse teams.

Your Profile

Expected Skills & Experience

We are seeking a candidate with the following experience and skills:

Experience

At least 5 years of experience in product management.

Technical Skills

• Proficient in gathering and documenting customer requirements.

• Familiarity with product management methodologies such as Agile, Scrum, or Kanban.

• Ability to prioritize tasks based on business value, market trends, and customer feedback.

• Project management skills for overseeing initiatives and customer rollouts.

Soft Skills / Transversal Skills

• Excellent written and verbal communication skills in English. Most of your writing will be in English, and speaking will primarily be in English (mandatory). Proficiency in French or Spanish is a significant advantage.

• Independent, solution-oriented, and structured approach with strong analytical and abstraction abilities.

• Capability to challenge oneself and others constructively.

• Ability to work within an international and cross-functional team.

• Proficient in engaging autonomously with customers to design or resolve functional issues, with empathy and a focus on effective communication and a results-driven mindset.

• Strong collaboration skills and a team-oriented approach.

• Comfortable in a fast-paced Agile environment.

• Viewing new challenges as opportunities and identifying solutions proactively.

Optional Skills That Can Make a Difference

• Experience in regulated environments.

• Experience in projects utilizing Large Language Models or machine learning solutions.

• Experience in large-scale projects employing Agile methodologies.

• Experience in conducting market research, testing, and assessing competitor solutions.

What We Offer

We unite the expertise, cultural diversity, and creativity of over 8,000 employees globally, committed to equal opportunities in all employment aspects (gender, LGBT+, individuals with disabilities, or people from diverse backgrounds) and promoting Diversity & Inclusion by fostering a workplace where all employees are treated with dignity and respect, and where individual differences are valued.

Why Join Us?
We prioritize your well-being, offering:

• A comprehensive package including: 45 days of paid leave, flexible working hours, and 2 days of remote work, with a salary structure comprising fixed pay and bonuses, along with numerous other benefits.
• A welcoming work environment in a modern building with innovative workspaces.
• A collaborative atmosphere with supportive colleagues.

Your Work Environment

Would you like to wake up each day inspired by our noble mission and collaborate as a unified global team to empower individuals to lead better lives? At AXA, we strive to spearhead the transformation of our industry. We seek talented individuals from diverse backgrounds who think differently and wish to be part of this exciting change by challenging the status quo, propelling AXA—a leading global brand and one of the most innovative companies in our sector—toward even greater achievements.

In a rapidly changing world, with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to provide services and solutions tailored to the current and future needs of our 103 million clients.

At AXA, we implement an HR policy that promotes diversity, maintains a balance between your professional and personal life, and accelerates skills and career development: promoting diversity, remuneration policies, training programs, and more. Discover everything that makes AXA an employer of choice.

Regardless of your role, we strive to provide you with career opportunities. Our goal is to enhance your skills to support the transformation of our evolving business.

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